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Sending an email to each prospect before you call gives them an additional way to get in touch with you when they're ready. As you're leaving your voicemail, mention that you've sent them a quick email as well that has further details on who you are and the purpose of your call. As Florin Tatulea of Loopio explains:

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Find some common ground. If you’re cold calling someone, your voicemail is your 30 second chance to make a connection and leave a good impression. One of the best ways to make a connection in that short amount of time is mentioning a mutual acquaintance. You could also mention a shared affiliation with an organization.
For example, if the lead is a first time home buyer, you can offer them advice on the general mortgage process in your voicemail. Plus, suggest they call you back to learn more. Make sure they know that you would be happy to answer any questions they may have. .

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If you sound too relaxed or overly familiar, you're going to undermine both your and your company's credibility. People want to buy from an expert — not someone trying too hard to sound cool. So avoid coming off as too laid back and using too much slang, "um's," and "yeah's."
We’ve all had to make phone calls we wish we didn’t have to make. While the phone rings, we pray the person doesn’t answer, so we can simply leave a voicemail message.

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Follow the instructions and press that number. You will be asked to delete your current Voicemail greeting. Click on the ‘Yes’ button that appears on the screen if you want to remove that. You can save your new recorded Voicemail greeting or can use the default recorded option. From the home screen, select the Phone app. Note: Alternately, you can set up voicemail by selecting the Phone app then selecting and holding the 1 key. Select Keypad, then select the Visual Voicemail icon. Select Start. Select Ok. From any Home screen, tap the Menu key. Tap Settings. Tap Call settings. Tap Voicemail. Tap Voicemail again. View the voicemail number. Press and hold the 1 on your device’s dial pad to call and connect to your voicemail. Press the star * key to access the main menu. Press 4 to access the mailbox options. Press 7 to change the language of the voicemail prompts to either Spanish or English.
Remember, you need real-world situations to prepare for the sales game. Role play with colleagues and friends to get honest feedback.

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I take it this is a first-time prospecting scenario where you’ve tried to reach them, had to leave a voicemail and now you are trying the 2nd attempt. Hopefully, you’re using a voicemail strategy that includes sending the proper email to the prospect after the first attempt.

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    If you’ve spent any amount of time in the digital marketing world, you’ve likely heard copywriting vs. content writing mentioned more than once. While the terms are both defined as forms of marketing communication, they’re fundamentally different and serve unique purposes. In the overarching...

    But imagine if you received a sales voicemail at 9 a.m. It might be the most compelling, well-delivered voicemail you've ever heard, but you're probably dealing with several other tasks. You decide to respond to the rep when you have more time. By the time the end of the day rolls around, you've completely forgotten about her.
    Find some common ground. If you’re cold calling someone, your voicemail is your 30 second chance to make a connection and leave a good impression. One of the best ways to make a connection in that short amount of time is mentioning a mutual acquaintance. You could also mention a shared affiliation with an organization.

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    3. “You’ve reached [company name]. We can’t take your call right now, let us call you back! Please leave us your name, number, the reason for your call and the best time to call you back – we don’t want to miss you again. Talk to you soon.” Let your callers know that you don’t want to miss the chance to speak with them by asking for a convenient time to call them back.

    The last step is to end the recording and save your voicemail. It’s a good practice to leave your contact number once again before you end your message so that your recipient can easily call you back.
    What’s more annoying than being unprepared? Doing business with someone who is. In other words, don’t wing it — practice your script, speaking slowly and annunciating each word.

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    Tap the voicemail icon in the magicApp navigation bar to setup, customize and listen to your voicemails. Can I change the voicemail or caller id time stamp?

    3. “You’ve reached [company name]. We can’t take your call right now, let us call you back! Please leave us your name, number, the reason for your call and the best time to call you back – we don’t want to miss you again. Talk to you soon.” Let your callers know that you don’t want to miss the chance to speak with them by asking for a convenient time to call them back.
    So, you diligently practice this presentation, yet when you call, all you get is a voicemail. You will have to decide whether to leave a voicemail – it is debatable. Try your own experiment to see what works. I recommend leaving voicemails.

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    9. Update Your Greeting Frequently. Many of the things that can make your voicemail great, also require that you update it pretty regularly. Information like deals you’re running, when you’re away, and who to contact while you’re out can take your greeting to the next level, but they’re obviously time sensitive.

    Remember, you are not trying to cram your entire conversation into the voicemail, but rather, get the person to call you back to have that conversation. Your voicemail should answer the following questions: Who are you? / Where are you from? Why are you calling? How can they get in touch with you?
    Visit the prospect’s website and social media and find a piece of connective tissue, such as an alma mater, a favorite sports team, or a common pet (I’m a dog lover, personally). This opens the conversation, and shows that you’ve done your research.

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Sometimes a little humor is the perfect tactic to break through a prospect's defenses and get them to call you back. This script adapted from Michael Freer will make your leads chuckle and be much more inclined to respond.

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Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.

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Following these tips of voicemail etiquette and voicemail structure are a sure-fire way to give you a professional edge in your job hunt and throughout your professional career. By having a strong voicemail template to follow you can be sure that when you call your voice(mail) will be heard. I’ve Submitted My Application, Now What? Phone Call, Email, or Meeting? What’s the Best Method to Send My Message? Five Rules of Professional Phone Call Etiquette Is Your Email Address Sending the Right Message?

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It's important to mention your follow-up plans in your sales voicemails. Sometimes just the knowledge that you'll call again is enough to entice a prospect to respond. Let them know that if you don't hear back from them, you'll follow up in a few days or next week.

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