Fortunately, this is a skill that can be learned and perfected. In this article, we'll discuss why sales voicemails are important, eight tactics you can use to craft better messages, and three simple voicemail scripts worth stealing. Let's get started!
The Best Professional Voicemail GreetingsCheck out our tips on making sure your voicemail is ready for your next missed call!
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Remember, you need real-world situations to prepare for the sales game. Role play with colleagues and friends to get honest feedback.
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
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Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
This can also work with your iPhone or Android, if the above methods aren’t working for you. Just connect your phone into the computer with a 3.5mm audio cable. More on that in a minute.
No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
Make sure your sales voicemails convey the hard results customers see more than they relay how those results are achieved. Your first priority is grabbing your prospect's attention — you can dig into the nitty-gritty aspects of a sale as your relationship progresses.
“Hi _________, this is _______ ________ again with (your company). For some reason we haven’t been able to connect since I sent you (your demo, proposal, etc.), and believe me, I’ve been sales long enough to know what that probably means. I’m assuming you’ve either found another solution or this has been put on the back burner for now. Either way, that’s fine.
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Press one if you’d like to leave a message. I’ll be glad to return your call as soon as I can. Right. And Santa will bring you toys if you’re a good little boy.
The number you press to delete a voicemail depends on your mobile carrier. To confirm the number, access the voicemail and listen to the automated message.
A sales voicemail is no time to lock into the technical specs of your product or service. You can't take it as an opportunity to describe the nuances of how all of its features work — complete with confusing, technical jargon and long-winded detail.
8. Let Your Callers Know What To Tell You. This tip is more for you than your callers. It’s particularly helpful if you need more information than the standard name and phone number.
4. Hang-up the phone when you have listened to all the voicemails you want to save