Hello Joan, this is Susan with XYZ Company. I’m calling to get price quotes on your shipping rate. I’d appreciate it if you could call me back at 333-333-3333. Anytime during the work week would be great. Thank you.
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This can also work with your iPhone or Android, if the above methods aren’t working for you. Just connect your phone into the computer with a 3.5mm audio cable. More on that in a minute.
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
In the U.K. and most of Europe it is considered good manners to leave a slightly longer answering message as it gives the person time to adjust to the fact that they've been put through to an answering machine, compose a message in their head and then get ready to speak. It also leaves the caller with the impression of someone who is calm, composed, polite and not rushing around like a chicken without a head.
For small businesses, there are a variety of voicemail service providers you can use that offer different features. From transcription and voice to text to more convenient features of handling multiple phones through one number, availability varies by service. Shared voicemail and call routing is intended for multiple access and directing calls to one or multiple phones. Mobile apps are also available that allow you to check your messages from your phone. The below infographic outlines the current state and trends of voicemails.
When you know something to be true, when you have an opinion that needs to be shared, be more assertive and powerful in your word choices. Here are 3 simple ways you can do that.
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Remember that the speed of your words can negatively impact your message as well. "If you have to rush to get a message into the amount of time allotted for a voicemail message, you’re saying too much," DeCesare advises. "Say less and slow down. You want them to feel that talking to you will make their lives less stressful. If you're frantic and mumbling on the phone, it gives them a foreshadowing of what it will be like to work with you."
(Follow-up call = you’ve spoken before, made some progress through the sales process and a follow-up call was required)
True emergencies - such as extraordinary weather - should be addressed in your voicemail if it impacts your business. Thank you for calling the Carona Surf Shop. We are currently closed due to the inclement weather. Our normal business hours are Monday through Saturday, 10 am to 9 pm. Please visit www.caronasurfshop.com to order merchandise and to check our schedule during the hurricane.
Next, tell him the name of the company you work at. Something along the lines of, "John this is Mark at Pinnacle."
Reiterate the main point of your message and repeat your name and phone number. This will help the receiver remember your name and message and spares him from having to listen from the beginning to write down your contact information.
We’ve all had to make phone calls we wish we didn’t have to make. While the phone rings, we pray the person doesn’t answer, so we can simply leave a voicemail message.
Check with your carrier on specifics, but an option to "send a message" may be in the voicemail menu. This will allow you to send a voice message from your voicemail to another person's inbox without having to make a phone call first.
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Voicemail #1: "Hi Jerry, I recently attended one of TrustPilot's webinars. I didn't receive any follow-up emails, which made me wonder if you have a marketing strategy in place for nurturing webinar leads. Folks who attend a live event are 30% more likely to convert, according to my team's research. What strategy, if any, do you have in place today?"