It's never been more important for salespeople to be good at leaving voicemails. Not only that, but voicemail can — and should — be measured, coached, and improved. First, let's review general voicemail etiquette. Keep your greeting up-to-date. Let callers know when they can anticipate a response. Share your name and company affiliation. State the intention of your message. Include your contact information at the beginning and end of the message. Be concise. Share your availability.
Please leave your name, phone number, and the reason you’re contacting us, and we will get back to you as soon as possible. Thank you. Hey, this is [your name] at [X company]. I'm either on a call or away from my desk. Please leave your name, phone number, and a short message and I'll be sure to return your call.
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When people listen to voicemails, they’re listening to more than just the words you say; tonality and inflection play a big role in how your message will be received.
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4.) Keep your voicemail message to two points. If you need to share more information, then say in your voicemail that you’re going to send the person an e-mail message with the rest of the details. “… I’m calling to share that we have finalized the … and lastly, that we know you’d like to meet at 9:00 AM as we discussed. However, is Tuesday or Wednesday better for your team’s schedule? ….”
As in the situation above, a full mailbox can be really frustrating for an employer who is trying to get in touch with you. Set aside time at least once a week to make sure you clean out your voicemail. You want to be as accessible as possible for potential employers. I’ve called a few job seekers lately to help with their search and have gotten this message, “We’re sorry. The person you are trying to reach has not yet set up their voicemail system. Please try again later.” This makes you look a little lazy and can frustrate the hiring managers. As soon as you get a new phone, make sure you make it a priority to get your voicemail up and running. Definitely make sure you have it set up before you start sending out job applications. I understand this could slip your mind, but it’s important that you do everything you can to show the hiring manager that you are reliable and reachable.
"I did have at one point in time like 103 unheard messages," says 31-year-old Antonia Kidd.
Maralee McKee is dedicated to helping you become the person you most want to be and to live a confident, kind, and generous life! She is a contemporary etiquette, manners, and people skill expert and the founder of the prestigious Etiquette School of America. She's in the top one percent of experts in her field, and her etiquette skills blog is the most read in the United States. Maralee presents business etiquette seminars to corporations large and small and coaches individuals one-on-one virtually and in-person. Her book on how moms can teach their children to become the best version of themselves (Harvest House Publishing) earned the prestigious Mom’s Choice Gold Award for excellence in parenting books.
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Yet what do winning sports teams do that most individuals do not? They practice. Think about it. The few seconds we invest in practicing our message can create or nurture a positive relationship. That's a personal win for the caller. On the other hand, a messy message can cost us a valued relationship.
Ready to start leaving voicemails that demand responses and turn prospects into customers? These eight tips will put you on the right track.
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9. Update Your Greeting Frequently. Many of the things that can make your voicemail great, also require that you update it pretty regularly. Information like deals you’re running, when you’re away, and who to contact while you’re out can take your greeting to the next level, but they’re obviously time sensitive.
Cause marketing is the practice of using your business or platform to make the world a better place. It’s a form of marketing that can be done on a local, national, or global level. Essentially, a company that engages in cause marketing is either giving charitably when customers make a purchase,...