5.) If you’re calling a home line, and know the family, it’s nice to say a group “Hello” before leaving a message specifically for the person you called. Say something like this: “Hi everyone, it’s Maralee. Hope you’re enjoying Spring Break! Janet, I wanted to see if you and I could meet for lunch one day next week. My schedule is pretty open, and we could pick a restaurant near your office. I know your lunch schedules are tight. I’ll give you a call back at 7:00 tonight. Or I’m around all afternoon, so give me a call!” (Boy, home lines are becoming rare, aren’t they? We gave ours up a couple of months ago.)
This script comes from Donato Diorio and it's quite simple and to the point. But it still does a great job of highlighting prospect benefits and the follow-up plan.
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Context will make your message sound much more authentic and will result in a higher response rate.
"Everyone criticizes the millennials for being the 'me' generation and being so entitled," she says. "I don't think they're so entitled. I think they're just incredibly pragmatic. So for them if a voice mail isn't practical — which most of the time it isn't — and there's a more practical way of delivering the same information, they're gonna go for that." Read & Listen Home News Arts & Life Music Podcasts Programs Connect Newsletters Facebook Twitter Instagram Press Contact & Help About NPR Overview Diversity Ethics Finances Public Editor Corrections Get Involved Support Public Radio Sponsor NPR NPR Careers NPR Shop NPR Events NPR Extra Terms of Use Privacy Your Privacy Choices Text Only
Before any selling can begin, it is your job to engage and connect with the person on the other end of the line. So, push to build that relationship first. After all, the point of a voicemail message is to create a call to action and have it returned.
"I guess I usually just assume that it's probably not that important if you didn't text me, and you didn't send me a message on Facebook," Kidd says.
Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
“Hi _________, this is _______ ________ again with (your company). For some reason we haven’t been able to connect since I sent you (your demo, proposal, etc.), and believe me, I’ve been sales long enough to know what that probably means. I’m assuming you’ve either found another solution or this has been put on the back burner for now. Either way, that’s fine.
Similar to sharing your 24-hour response time on your own voicemail message, let contacts know if there’s a good time to reach you when requesting they call you back.
Customer experience is today’s business battleground. At a time where it’s common for even the most established businesses to deliver poor service, incompetent support, and just outright bad communication, how do you stand out? As big companies fail in the customer experience department, doors open for small business owners and entrepreneurs to distinguish themselves.
Hello! You’ve reached [LinkedPhone’s Tech Support Team]. We are currently closed but we’re always eager to help. Our regular business hours are from [9am to 7pm Easter Standard Time, 7 days a week]. Please include your name, number, and a short description of the issue you’re experiencing. We promise to return your call by the end of the next business day. [If this is an urgent matter, press ‘0’ to be connected with our VIP support team]. Thank you.
“Keep your voicemail messages short, sweet, and snappy," advises Will Craig, Managing Director of LeaseFetcher. "Don’t try and go into the nitty gritty details of the discussion you’d like to have with them—save that for your actual chat. Alternatively, don’t leave them in the dark about what you want to talk about either. A simple 20-second voicemail letting them know the nature of your query will suffice."
Here are a few sample voice mail greetings to get you started: Standard Voice Mail Greetings. Normal Greeting (Without pager notification) "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks."
19. “Hi, you’ve reached [your name] at [X company]. We are sorry but our office is closed until [date]. Please leave us your name and phone number and our team will get back to you as soon as possible. Enjoy [holiday] and thanks for calling [company name]! If you do happen to be open the holiday season, it’s important to provide holiday hours. Especially if your hours vary from your regular hours.
Exhibit confidence while delivering your message, use appropriate language, and avoid filler words.
The length of your voicemail plays a big role in its efficacy. Try to keep the length of your voicemail between 15- 30 seconds. Anything more and you will be rambling, anything less, and you’re probably not checking one of the three boxes above as effectively as you need to.
Need your voicemail recording as soon as possible? Depending on the complexity of your job, you can receive your final audio files in as little as one day.