My ass and I are out for a walk. So as soon as I can get my ass back in the house, I’ll give you a call. Leave a message till then.
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A solid sales voicemail can't be too intrusive or read like a list of demands. At no point should you say something like, "You need to call me back," or sound frustrated by the fact that they haven't gotten in touch with you.
Send a message. Call into your voicemail. Press 2 to send a message. Enter the mailbox or distribution list number you want the message to go to. Record your message. If you want to schedule the message you just recorded to go out later: Press 4 for delivery options. Press 4 for future delivery. To deliver it today press #. To deliver it on a
Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wording.
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
Repeat both at least twice during your voicemail. With regards to your telephone number, pauses in your speech will give your listener a chance to catch up and not miss any details. For example, say your telephone number this way “1-2-3- pause -4-5-6- pause -7-8- pause -9-10″. If you need to leave an email address, spell it out.
To set these options via the softphone (desktop app) or the telephone connected to the magicJack device, select the Vmail button then press zero (0) to select one of the above recordings.
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Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.
Welcome to my regular listeners and welcome to the new listeners as well – where have you been hiding? Thanks everyone for tuning in to episode number 178, nice to have you here.
I’m out walking my donkey but as soon as I get my ass back in I’ll call you back. Leave me a message.
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
4. Enter your voicemail password. If you have set a password lock for your voicemail account, you will be prompted to key it in. Use the dial pad to do so.
Next to Message Storage, use the drop-down menu to select where you want to store your messages:
Too many reps are the inside sales equivalent of chatty grandmas—pitching solutions, discussing features, and offering value propositions over a voicemail.