“Hi (Prospects Name). I left you a voicemail the other day regarding…” (now repeat your first time voicemail message, including your name and number twice at the end)
It's never been more important for salespeople to be good at leaving voicemails. Not only that, but voicemail can — and should — be measured, coached, and improved. First, let's review general voicemail etiquette. Keep your greeting up-to-date. Let callers know when they can anticipate a response. Share your name and company affiliation. State the intention of your message. Include your contact information at the beginning and end of the message. Be concise. Share your availability.
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When calling a lead that was generated from a 3rd party vendor, it’s important to let them know how you received their contact information and why you’re calling. This type of lead may have looked at dozens of homes and requested information from as many real estate agents, all in a matter of minutes. The quicker you respond to this type of a lead, the more likely you’ll beat out the competition. Start off on the right foot by putting them at ease with a quick introduction and some facts:
After recording voicemail messages you want, you can make some simple editing tasks with the embedded audio editor, or transfer it to CDs for permanent collection by using its built-in CD burner. Moreover, this method is the most common method that is now being used in recording voicemail, since VoIP services have high demand on the main stream.
“Hi, I’m calling about the home you have for sale. One of my clients mentioned your home the other day and how it was being sold privately. I was wondering if you would be willing to pay a buyer commission if my client wants to buy your home. If so, please call me at ____________ and let me know. My name is ________ and I’m from [your agency]. Again, my number is __________. I look forward to hearing what you think about a potential sale. Thank you.”
If you do this two or three times in a row, you further degrade your chances of ever connecting with this prospect. Since they've now seen your number come up multiple times without once receiving a voicemail, they're aware this call is definitely not one they need to take. You can bet the next time you call, they're not picking up.
With a voicemail, though, you (should) know exactly who you’re calling – their name, their company’s name, how many employees they have, etc. Your message can be hyper-customized to that one person you’re calling. When you make that message just for them, they’ll feel more of a responsibility to return your call.
Assuming you have a strong 1st attempt voicemail message, when on your 2nd attempt should you get voicemail again, simply lead with:
If I get a message like that – I would be wondering: Who is me? I still like it when people leave their name, I don’t have to be guessing who is calling.
"It might evolve into something kind of special and exciting," he says. "Like a telegram once was."
If you are unable to set up your voicemail through phone settings, then you can try setting it up through your carrier. Voicemail is related to your carrier and it is best to be done this way. This may not work for all kind of carriers. You can easily apply this method by following the steps below:
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“Just turn it off and back on again.” You may have heard this as a joke, but it’s actually advantageous to regularly reboot your devices.
If you can't set up Visual Voicemail, contact your carrier to make sure that your plan supports the feature.
Without the fake tone of excitement in your voice, the listener understands that the specific question you're posing is just as meaningful to you as it is to them. And the more the listener feels the message is meant for them and only them, the more likely it is they'll respond.
Passwords: The system default password is 2468. When you first use Audix, you will have to use the password of 2468. After you enter the default password, the system will ask you to enter a five (5) digit password. At that time, enter the password you wish to use.
This is why it's important to lead with something relevant to the prospect, such as a thought-provoking question.