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6. After the message has played, you’ll be given some options for what to do with the message e.g. delete or save it, etc. along with the corresponding number to press.
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"Dear [Prospect's Name], this is [Your Name]. On [Date of Last Contact], I contacted you about [Reason for Previous Call] and as I haven’t heard from you, I can only assume you're either, one, not interested and I’m simply clogging up your voicemail with annoying spam messages; or, two, you desperately want to contact me, but you’re trapped under a fallen filing cabinet and can’t reach your phone. Please let me know which one it is. I'll gladly send help if it's the latter. Just call me back at [Your Phone Number]. Thanks for your time!"
When people listen to voicemails, they’re listening to more than just the words you say; tonality and inflection play a big role in how your message will be received.
Now, for today’s lesson, I want to answer three questions about voicemail in English. Here’s what you’re going to learn: Basic rules to follow for voicemail. What you should and shouldn’t say when you leave a voicemail with some examples. What you should include in your own voice message for those moments when you can’t get to your phone.
Before you make any calls, start with setting a goal. Will you be working on your tone? Your passion? The length of the message?
Apple makes it easy to save and share voicemails. This is excellent for business or scholastic use. Share important messages with coworkers or classmates, or upload them to a computer anyone can access. Just be careful you’re sharing only what you want to.
This is why it's important to lead with something relevant to the prospect, such as a thought-provoking question.
So, leave "Call me back when you get this," at the door, and try, "Talk to you soon," "Thanks for your time," or a good old-fashioned, "Have a great day."
You’re leaving a voicemail message for someone, and you mess up. Or maybe you’ve just said, “Dude—Your behavior at lunch was appalling,” and you realize that a more tactful wording might be appropriate.
“Hi, this is Luke. Please leave a message and I will get back to you as soon as I can. Thank you.”
Yes, I agree. It’s sad. But writing is a solitary activity, and I’m more of a people person. Even if the other person isn’t on the other end of the phone, it’s still nice to have someone to chat with. : )
3. Enter your voicemail password, if you have one. If you don’t know what it is, try entering your phone number or contacting your carrier for assistance.
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
There’s a potential of up to 3 quick touches right off the bat to help you get on your prospects radar:
2. If the trashcan icon is not available, from the top right-hand corner, click on the three-dotted menu, then select “Edit.”
Calling leads is an important part of growing your business, but it can get frustrating when you call and call and never get a reply. Having phone scripts in place can make all of the difference in the effectiveness of your lead calls. Scripts allow you to come across as confident and professional and convey all the important points you need to make. No more stumbling over your words or forgetting to mention an important factor, like your name or phone number. Scripts will help you stay consistent and make calling more enjoyable because you’ll know what works and what doesn’t.