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“Keep your voicemail messages short, sweet, and snappy," advises Will Craig, Managing Director of LeaseFetcher. "Don’t try and go into the nitty gritty details of the discussion you’d like to have with them—save that for your actual chat. Alternatively, don’t leave them in the dark about what you want to talk about either. A simple 20-second voicemail letting them know the nature of your query will suffice."
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How many of your competitors are doing the same? Not many, I’m willing to bet (but more are starting to!)
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Most cell phones show the number and voicemail duration when a call is missed. So if the recipient sees the message is from an unknown number and only a few seconds long, they'll assume it's not important and hit delete. Since the message doesn't appear to be substantive, they're not prompted to listen.
State your number right after your name. Many people wait until the very end of the message to state their number. This will irritate the receiver of your message because if he doesn’t get it down, he then has to sit through the whole damn message again to hear it repeated.
And for the prospect or client that seems to be dodging you or just not calling you back:
“Hello ___. This is ______ from _________. I’m calling because you requested information through [vendor] about [address of house]. I’m available right now to answer questions. I found a couple of other homes near the one you’re interested in, and they are similarly priced. Do you want to talk tonight? You can call or text me at ___________. I look forward to speaking with you and answering any questions. Again my number is ___________. Thank you!"
So that person doesn’t pick up, and you are thinking ok cool, I’ll just call back – but NO – then you hear that dreadful message (correction: dreaded message): “Hi, this is Luke Skywalker, I am not available right now, please leave a message after the beep. I’ll get back to you as soon as possible. Thank you”
Thank you for calling [Company Name]. To celebrate the holiday season, we are offering limited-time discounts on all purchases. Please ask your account representative about them today! To place an order, press 1. To follow up on an existing order, press 2. To speak with a representative about our products, press 3. If you have a billing question, press 4. To repeat the menu options, please press the * key. 9. Holiday Closures
As I mentioned above, some words like ‘can’t’ are often mispronounced by non-native speakers and it can sound like a swear word!
Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?
The Serial Position Effect states that the human brain is most adept at recalling the first and last items in a series. For sales reps, this psychological phenomenon means that your voicemails are much more likely to be remembered if they're listened to at the beginning or the end of the day.
Get to why you’re calling. Did you have a question you couldn’t find the answer to online? Are you inquiring about future business? Are you weighing your options about a purchase between a few different companies? State it clearly so the recipient of the call knows how to proceed.
Dial + 61 411 000 321If prompted: Enter your mailbox number, this is your Mobile Phone number in Australian format (eg. 04XX XXX XXX)Enter your PINFollow the prompts to retrieve your voicemail
You can call your voicemail service to check your messages. Open the Phone app . At the bottom, tap Dialpad . Touch and hold 1….Turn on voicemail transcription Open the Phone app . Tap More options Settings. Voicemail. Turn on Voicemail transcription. How do I access voicemail from Phone Co?
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."