· Have your account security details ready e.g. account password as the representative will use your answers to confirm your identity.
Thank you for calling [Company Name]. Our offices are currently closed for the day. Standard office hours are Monday to Friday, 8 AM to 8 PM Eastern Time. Did you know that you can check your account status with us 24 hours a day / 7 days a week by visiting [account login webpage]? Here you can view information about your account, as well as answers to general questions you may have. Otherwise, please call back during standard office hours, and we will be happy to assist you. To repeat this message, press the # key. Holiday Greetings
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This guide will detail how to set the voicemail greeting in 8x8 Admin Console. This method will only set your first and last name. For instructions on how to set a full greeting see How do I set up my voicemail in 8x8 Admin Console?
You can turn off and then turn on Cellular Service from Settings or Control Center.
Here is an example of how to leave a Voicemail message for the property agent called Han Solo:
“Leave a partial message that includes your name and phone number and pretend to get cut off in midsentence as you’re getting to the important part of the message.” Your name came up in an important conversation today with Hugh… They were talking about you and said… I have a deal that could deliver you a hundred thou… I’m interested in your… I have your… I found your… I have information about your… Your competition said… I’m calling about your inheritance… Are you the (persons full name) who… We wanted to be sure you got your share of… I’m calling about the money you left at…
Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
2. When prompted, press 1 for voicemail. Your most recent voicemail message is read. Press 1 to move back to the beginning of the message. Press 8 to pause the message. Press 9 to fast-forward and skip portions of the message. Press 66 to have the message play faster. Press # to go to the end of the current message.
Logging in after leaving a message: After you get the greeting for another user's voice mailbox, you can press #R to log into your voice mailbox. Press *R immediately or leave a message and then press *R. This feature is useful for long distance or pay calls because you can leave and get messages with one phone call.
“Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I’ll be sure to get back to you as soon as I’m available.”
The body is the meat and potatoes of your voicemail. This is the section where you leave details about why you are calling and what you hope to achieve from this voicemail, which is usually a call back.
To create or change outgoing voicemail messages for individual extensions or for a Ring Group (multiple extensions).
On another phone: Dial your own mobile number, press * or # (depending on your carrier) to bypass your greeting, then enter your voicemail password.
Save the highest-rated voicemails. And be honest about which ones you would delete. Those are the ones that need your attention. Separate those elements that need help, and focus on one at a time until perfect voicemails become second nature.
If you do this two or three times in a row, you further degrade your chances of ever connecting with this prospect. Since they've now seen your number come up multiple times without once receiving a voicemail, they're aware this call is definitely not one they need to take. You can bet the next time you call, they're not picking up.
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They should merely pique a prospect’s interest. Save your real pitch for an actual sales call.