So, the greeting I used was: “Hi, this is Luke Skywalker, I am not available right now, please leave a message after the beep. I’ll get back to you as soon as possible. Thank you”
There is something about that voicemail beep that sends brains into panic mode, and we will start spewing out words as fast as possible to get the awkwardness of talking to a machine over with. The problem is if you speak too quickly, your listener won’t be able to understand what you’re saying –making the whole point of the voicemail irrelevant.
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Calling just to "check in" isn't a relevant reason unless your prospect has specifically asked you to. It's just a lazy excuse to get someone on the phone and it hardly ever works. Instead, find common ground between you and your leads.
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The SDRs have their own sales cycle, as well as tools available to them to help them accomplish their goal. One important tool is leveraging the power of voicemail. Here are some questions to consider:
Luckily, it's easy to save a voicemail from your iPhone, Android or old non-smart phone. Let’s start with iPhones.
5. Voicemail greetings for holidays. Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Sales reps tend to be very declarative in their messaging. Their starting phrase in both voicemails and emails usually sounds something like, "My name is John Doe, and I work for Gadgets Inc."
If you want to improve your voicemail performance, get deliberate in your practice. This means creating a highly structured practice routine that offers ample opportunity for repetition and immediate feedback.
When using a Cisco phone, you can record and change your voicemail greeting directly on the phone. For the following instructions, to select an option, you can use the phone's blue toggle button to scroll down and highlight the desired option, and then press the Select soft key. Press the Services (globe icon) button on the phone.
We are hoping this can be done before the outgoing message is accidentally deleted.
“Hey [Prospect's Name], this is [Your Name] from [Your Company Name]. I have a question for you. Please call me back at [insert phone number].”
Too many reps are the inside sales equivalent of chatty grandmas—pitching solutions, discussing features, and offering value propositions over a voicemail.
4.) Keep your voicemail message to two points. If you need to share more information, then say in your voicemail that you’re going to send the person an e-mail message with the rest of the details. “… I’m calling to share that we have finalized the … and lastly, that we know you’d like to meet at 9:00 AM as we discussed. However, is Tuesday or Wednesday better for your team’s schedule? ….”
When do you leave a voicemail? This is largely dependent on your call sequence and cadence. It is recommended that you make several call attempts in order to engage the prospect on a “live call.” After you have done this and your attempts have not been fruitful, then you leave a voicemail.
At the same time, if the prospect can’t hear or understand you, all of your work is wasted. Drink water, clear your throat, and invest in a good headset or phone. Be aware of your accent or the way you say words or numbers. And, avoid sales speak and buzzwords.
But it appears I’m not alone. Here’s a portion of one reader’s letter; see whether you relate!