Creating a professional voicemail greeting isn’t complicated, but you need to keep a few things in mind to ensure success. The following tips will help: Be friendly and welcoming - let your company's personality shine!; Have a clear voice, speak at a slow to moderate pace, minimize background noise; Ensure the greeting is human and approachable; Keep the greeting short and informative; Ensure the greeting doesn’t sound robotic or unnatural; Show your gratitude for the call by saying thank you; Manage expectations by clearly stating when the client can expect a callback.
A commonly overlooked aspect of voicemail etiquette is your own mailbox greeting. A lot of us simply set it and forget it when we first get our phones, which for some of us was when we were teens, or we don’t have anything set up at all.
.
About Us Partners Guest Blog Opportunity Help Center Careers Scholarship Refer a Friend Contact Us
The difference between a cold voicemail and a warm voicemail is research. Research creates a distinction compelling a prospect to return your call over the countless others in their voice mailbox.
The next morning you realize the mistake you’ve made and pray she hasn’t opened it yet. You search the internet and ask your peers how to delete voicemails from someone else’s voicemail box – but it’s too late.
Although it is okay to give a little bit of information, keep in mind the goal of your voicemail is to take the next steps in the conversation, and not to have the whole conversation then and there in your recording.
Your voicemail service is usually controlled by your mobile carrier, therefore, the most reliable way to turn off your voicemail is to ask their support team to disable it:
Text the letter A to 321Within 30 seconds the voicemail system will ring your roaming mobile automaticallyFollow the prompts to retrieve your voicemail
To set up your voicemail, press *98 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
As the odds of receiving a call back from your voicemail message are already low, you need to be very specific about what you say in your voicemail to give you the greatest chance of getting a call back. What you absolutely do NOT want to do is make yourself sound like a salesperson making a cold call. Instead, you want to sound like a very confident business colleague who deserves the respect of getting a call back.
Once you have found the delete or re-record option, choose one. You can either delete your message completely or record a new message. Be sure to properly word your voicemail this time so that you don’t have to repent later on!
“Hi, this is Luke. Please leave a message and I will get back to you as soon as I can. Thank you.”
2. Access your voicemail. Dial *98 from your home phone. If you are away from home, dial your access number and follow the prompts, or dial your phone number, then press the * key when you hear the greeting.
Never use voicemail as a way to avoid speaking with someone. It doesn't help, and a person would have to be terminally dense not to figure out your game. If you must call when you know the other person isn't available, say, "I know you won't be able to take the call now, but I wanted to let you know that..."
Here is the classic template – adjust and adapt it to fit your product or service. In this and all examples, leave your phone number SLOWLY:
1. Short Business Voicemail Greetings. Hi there, you’ve reached [your name] at [X company]. Thanks for calling. I'm unable to answer the phone but if you leave your name, phone number, and message.
"I did have at one point in time like 103 unheard messages," says 31-year-old Antonia Kidd.