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Activity Menu: This menu includes the Initial activities you can select after logging into the system. After you log in, you use your phone keys to access menu options. There are layers of menus, and their options are described as you progress through each activity. The first layer is called the Activity Menu. You can always get back to the main menu by pressing *R (or *7).
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· Have your account security details ready e.g. account password as the representative will use your answers to confirm your identity.
Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
First-time sales outreach response is plummeting. According to sales strategist and author Jill Konrath, 97% of all business calls now go to voicemail.
Save the highest-rated voicemails. And be honest about which ones you would delete. Those are the ones that need your attention. Separate those elements that need help, and focus on one at a time until perfect voicemails become second nature.
Through personal experience and research, I’ve been able to identify the most effective script—along with the keys to implementing it—so you generate an incredible response every time.
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State your number right after your name. Many people wait until the very end of the message to state their number. This will irritate the receiver of your message because if he doesn’t get it down, he then has to sit through the whole damn message again to hear it repeated.
“Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.”
As Dan tells us, "This is the only strategy I’ve ever seen consistently work—but when they call back you'd better have a question ready!"
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11. Leave your phone number twice: once at the beginning of your message and again at the end. If the listener missed your number at the beginning they will not have to listen through the entire message again to get it. 12. Call again and “bait” the message with useful information:
If you only remember one thing from this article, remember that your sales voicemails need to be centered on your prospect. What's in it for them? Answer that question and you'll undoubtedly see your response rate rise. Happy messaging!
Being personable is key in having your caller look forward to receiving your callback. To do this, use different intonations in your voice to convey enthusiasm.
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