Use these step-by-step instructions to set up your voicemail. And don't worry if you make a mistake — you'll always have the option of backing up and changing your response.
Hi, this is Lauren Jones. I’m not able to get to the phone right now but please leave a message and I’ll call you back as soon as I can. Thank you.
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Your voicemails should be clear, concise and understandable. They should also sound natural and be short enough to hold the attention of the contact. Here’s how to get it right.
This sales voicemail practice consists of three phases: before, during, and after.
A voicemail greeting is a greeting that you record on your phone. This is played when you are not able to answer your phone. The person who calls you will hear the greeting and then leave a message.
Most people try to rush and explain everything they do in 15 seconds. This DOESN’T WORK! Not only is this overwhelming, but it’s akin to showing all your cards in a game of poker. Effective voicemails provide a warm introduction, leave enough room for curiosity, and provide a reason your lead should call you back. What is the right voicemail to leave personal representatives/prospective sellers?
After a prospect finishes listening to your email, they should be very clear on what the next step of the sales process is. Whether you ended the voicemail asking a question they are prompted to answer, left your contact information instructing them to call you back, or told them to look out for a follow-up email, the message recipient should know exactly what’s coming next, and how to behave accordingly if they are interested in the deal.
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Send a message. Call into your voicemail. Press 2 to send a message. Enter the mailbox or distribution list number you want the message to go to. Record your message. If you want to schedule the message you just recorded to go out later: Press 4 for delivery options. Press 4 for future delivery. To deliver it today press #. To deliver it on a
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Go the Audio Input tab and opt for the Microphone. Make sure that you move the mobile phone’s earpiece or speaker close to the Microphone as possible.
Your second call should happen immediately after your first voicemail. In this message, quickly say, in 10 seconds or less, an important detail you neglected to mention during your first call.
Try to avoid casual salutations like, “Hi” or “Hey” if this is your first time calling someone. Your introduction should be one or two sentences tops. From there you can move on to the body.
All time stamps are reported in Eastern Time and are automatically adjusted for daylight saving time.
Despite claims that voicemail is obsolete, it’s still in use for the mortgage industry. The messages we create and leave can affect the impression we make on clients, prospective clients, partners, and more. So, build and enhance your loan officer reputation by leaving voicemail messages that get returned!
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The key to making a bullet-pointed script work is to practice. You can't read it line-for-line, so it's important to work out the kinks before you place your call. Your name Reason for calling Benefit of calling you back Your contact information Promise of a follow-up email