It doesn’t have to be that way, though. First of all, leaving a voicemail isn’t that big of a deal. It’s just a message. Less than a minute of you talking, and that’s it. It’s doesn’t call for panic.
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow. If it's not urgent, leave me a message with your name and number. Have a great day."
.
You need the caller to feel like they’re responsible for taking the next step. “Call me back” is too generic (and can come off as a little desperate, too, which is a turn-off), and saying you’ll follow-up with them completely removes any responsibility on their part.
As you practice and score your sales voicemails, you’ll start to determine some best practices. Write these down, and use them as an outline for future calls. Here are a few of my best practices.
1. Call your number. It's that simple. Use any landline or cell phone to dial your mobile or landline number. Dial the full number. Make sure someone doesn't actually answer the phone you are calling when it rings, though. Make sure you dial the area code with the number.
Now listen carefully to the voicemail menu, looking out for the delete or re-record option. Each carrier will have a different process, so make sure you pay attention. If you can’t seem to locate the options, you can try the following for common carriers: For Verizon, use *P For T-Mobile, use #, followed by 3P For Sprint, use * or #, then punch in 3P For AT&T, use *P Step 3: Delete or Re-record
Visual voicemail on a Skype for Business desktop phone, Skype for Business app, or the Lync client for Mac.
Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
But it appears I’m not alone. Here’s a portion of one reader’s letter; see whether you relate!
Through personal experience and research, I’ve been able to identify the most effective script—along with the keys to implementing it—so you generate an incredible response every time.
4. “Thanks for calling [your company]. We’re looking forward to speaking with you. Let us call you back as soon as we are available by leaving your name, contact information and the reason for your call. Have a great day.” A simple, concise, and, of course, friendly voicemail greeting for your main business line.
Hello… my name is (your name)’s refrigerator. He/she isn’t home right now to take your call. To leave him/her a message, speak very slowly so I can stick the message with the help of these refrigerator magnets.
SECURITY TIP: Most people are surprised to hear they have a public profile on Amazon they didn’t even know about. Tap or click here to learn how to shut it down, plus 4 more Amazon security musts.
You'll also get my Confident English lessons delivered by email every Wednesday and occasional information about available courses. You can unsubscribe any time.
Note: There is never a reason to give your sales pitch on voice mail. No one is there to say yes. Your objective is to make contact. Your objective is to provide enough information to create positive response.
7. Identify Yourself And Your Business. When you call someone for the first time, unless you know their voice, you really have no way of making sure you actually called the right number.
This scenario piques your prospect's interest by teasing information. But it's only effective when your prospect actually cares about the info. If you say, "Next time we talk, I'd love to tell you more about our latest award for customer satisfaction," they probably (read: definitely) won't care.