Remember that the speed of your words can negatively impact your message as well. "If you have to rush to get a message into the amount of time allotted for a voicemail message, you’re saying too much," DeCesare advises. "Say less and slow down. You want them to feel that talking to you will make their lives less stressful. If you're frantic and mumbling on the phone, it gives them a foreshadowing of what it will be like to work with you."
8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.
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Here’s the thing: no matter how perfectly-crafted your sales voicemail is, plenty of people are still going to ignore it or stop listening midway through. That’s actually okay, though. We already know that other types of messaging, like emails, get a higher response rate. But where voice messages win is in quality – when you do get a response, that means the person has a very high level of interest.
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When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
How do I set up my phone’s voicemail greeting and update the name associated with my extension when I leave a voicemail for others?
800-555-1212I will be checking my voicemail messages periodically, so please leave me a message and I will return your call as soon as possible. If you need immediate assistance, please contact my assistant, Suzy Jones at 1-800-555-1212 extension 6336.
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
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Your voicemail should be very specific. It should be short and urgent. Use word's like "need", "should", "must" , or "have to" to create a sense of urgency. For example, say something like, "We need to discuss..." or "We should talk about..."
At the same time, if the prospect can’t hear or understand you, all of your work is wasted. Drink water, clear your throat, and invest in a good headset or phone. Be aware of your accent or the way you say words or numbers. And, avoid sales speak and buzzwords.
When your marketing voicemail goes on for too long, you can lose the contact completely. Or, even if they do stick with you through the whole thing, they may lose the main point of why you’re calling. Keeping your voicemail between 20 and 30 seconds is enough time to make your elevator pitch without over-talking.
State your name first. You would think this would be so basic that it shouldn’t even be mentioned. However, I can’t count the number of times I’ve gotten voicemails where people go on and on and I don’t even know who’s talking to me until the very end. Pretty annoying.
Expert advice: Four phone script lessons from “Mr. Inside Sales” that will double your close rate
Here are some tips for leaving courteous and business-like voicemails that will get returned. Think it through first. Introduce yourself. Speak slowly. Speak clearly. Mention your availability. Keep it short and sweet. Make sure your details are clear. End the voicemail professionally. How do you leave a professional voicemail example?