Try to rehearse your voicemail as if you’re rehearsing for a play! Take a paper and write down all you want to convey in your voicemail. Word it properly, and give enough time to make it coherent and comprehensible. You can also read out what you want to express, as the process helps you in collecting your thoughts and putting them down in words.
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Voicemails can add value, whether or not a prospect calls you back right away. Even if a voicemail triggers an email response or call-back six months down the line, it's valuable. The better your voicemails, the more likely you'll get a response. Concise and Focused Backed by Preparation Conversational Professional Actionable Results-Oriented Proactive but Not Aggressive
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Give them a reason to call you back. In both voicemail messages, did you noticed how I mentioned new information they might be interested in? That will grab their attention more than simply introducing yourself, thanking them and asking them to give you a call if they have any questions. Come from a place of helpfulness by giving them something to look forward to and that will solve a problem.
No more fear! You’re so going to be a gracious master of voicemails. Here are the best tips to help you leave a voicemail message that’s friendly, gets the needed information across, and ends before the dreaded “time’s up” beep!
You need the caller to feel like they’re responsible for taking the next step. “Call me back” is too generic (and can come off as a little desperate, too, which is a turn-off), and saying you’ll follow-up with them completely removes any responsibility on their part.
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Michael Pedone teaches inside sales teams how to pick up the phone and close business. He is the CEO/FOUNDER of SalesBuzz.com – An online sales training company.
Sign up for Michael Pedone’s next live online B2B Sales Program and get your sales team all on the same page using a proven sales script customized to your industry.
Hedge your bets by giving them two ways to respond. A simple, "I'll also follow up with an email," before you hang up, is short, concise, and shows thoroughness on your part.
Whether it’s your last encounter or a recent e-book download, have a relevant reason for calling in order to get the prospect’s attention.
At the same time, if the prospect can’t hear or understand you, all of your work is wasted. Drink water, clear your throat, and invest in a good headset or phone. Be aware of your accent or the way you say words or numbers. And, avoid sales speak and buzzwords.
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Fortunately, this is a skill that can be learned and perfected. In this article, we'll discuss why sales voicemails are important, eight tactics you can use to craft better messages, and three simple voicemail scripts worth stealing. Let's get started!
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
With OpenPhone you can record your own voicemail greetings directly in the app, upload your own voice clips or simply type your voicemail script.