We know that the only way to live a blessed and happy life is to live out the Golden Rule. And we know that manners (from the Latin word for hand…how to handle something) give us mutually agreed upon best practices for putting the Golden Rule into practice in our everyday encounters. They also help us know what to expect from one another and set gracious boundaries.
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When calling a lead that was generated from a 3rd party vendor, it’s important to let them know how you received their contact information and why you’re calling. This type of lead may have looked at dozens of homes and requested information from as many real estate agents, all in a matter of minutes. The quicker you respond to this type of a lead, the more likely you’ll beat out the competition. Start off on the right foot by putting them at ease with a quick introduction and some facts:
If your Android phone doesn't have the Google Voice app, go to Google Play Store and search for it to install it on your device. Once installed, launch the app, and go to the "Menu" at the top left, and select "Settings." Then, go to the "Voicemail" section and tap on the "Voicemail greeting."
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This is why it's important to lead with something relevant to the prospect, such as a thought-provoking question.
Although it is okay to give a little bit of information, keep in mind the goal of your voicemail is to take the next steps in the conversation, and not to have the whole conversation then and there in your recording.
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Be polite and considerate. Give the person 10 seconds to compose themselves and prepare a concise message. Not only is this good manners across a MUCH larger portion of the world than the U.S., but it is also just common sense.
Recording the message yourself doesn’t mean it can’t be done professionally. You can still get studio time with an experienced audio engineer. Studio time can cost $60-$100 per hour, which may or may not come with an engineer. If you need to hire one, their rates are usually $100-$300 an hour. Mind you, their feedback, professional experience, and editing capabilities are typically well worth the extra expense.
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Similar to sharing your 24-hour response time on your own voicemail message, let contacts know if there’s a good time to reach you when requesting they call you back.
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Not only does leaving a message akin to “Hey, It’s me. Call me back when you can.” cause the person to have to dig back through their mailbox to figure out who you are, it also means that *if* they can find the information to call you back, when they do so you are less likely to have an effective conversation.
2. Straight To The Point Voicemail Greetings. (Insert name) is either away from their desk or on another call. Leave your name, number, and a brief message and (insert name) will return your call within (insert timeframe.)
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Background noises can be picked up in voicemail recordings, and even though we may not want them to, they do subversively impact how our messages are received. Noisy backgrounds tend to trigger thoughts of a chaotic atmosphere --implying that you are disorganized or do not consider the content of your message to be important enough to be heard clearly. And if you don’t care about what you’re trying to say, why should the person on the other end of the phone?
1. Verizon Wireless: Enter *86 (*VM) at the dialer screen on your Verizon mobile device, then press “Call.” This command dials directly into Verizon’s voicemail system.
Hi. This is David. I’ve shut the ringers off on my phones and taken a sedative. As soon as I finish this recording I’m going to bed indefinitely. When I wake up I’ll play my messages. Please leave one.
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Like almost any other sales communication, sales voicemails need to revolve around the concrete benefits your prospect can expect to see if they leverage your solution — not your product or service's suite of features.
The easiest way to listen to your voicemail is to call your mailbox. Either dial your mobile number from your phone or use quick-dial access:
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If you're working with an actively engaged prospect, however, this voicemail can be perfect for building rapport. Say, "I just sent you an article about the new trends in AI we were discussing on our last call. I can't wait to hear what you think."
Instead, close out by saying something to the effect of, “I look forward to speaking with you soon”, or even “Call me at your earliest convenience.” Even though all these examples communicate the same thing, they take different approaches to the call back request, and little things like wording make all the difference.
The Voice Memos app can also be used to record a voice message. You then tap the ellipsis icon and open the Share pane to find the correct destination.
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Now that you’ve watched the video and reviewed the lesson, I’d love to hear from you. Share your voicemail message! Do you need a voicemail in English for your phone? Or do you often leave messages for others? Share a common example that you need to use in your real life.
OUTGOING VOICEMAIL MESSAGE Thank you for contacting [NAME OF PRACTICE/OFFICE]. The health and safety of our patients and staff is our top priority. Due to the COVID-19 pandemic, we are following the guidelines of the Centers for Disease Control and are only responding to urgent eye care needs.
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Press *H (Help) or *4 to find out what step you are on in a task and what your options are. Always use *H when you forget what to do next.
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Here are 5 sample scripts for business voicemail greetings that will make you and your company look personable, knowledgeable, and professional. And here are some sample voicemail greeting scripts for doctors, lawyers, and dentists, in case you're not looking for business greetings.
5. Go to your voicemail settings. Once you are in your voicemail system, the specific options that you have – and the keys on the dial pad that you have to press to access them – will differ slightly, depending on your telecom carrier.
It’s better to say “I apologize” instead of “I’m sorry,” as the former is more effective in conveying your regrets without needing long explanations.
1. Change your iPhone voicemail greeting using the Phone app on your device. The Phone app is the one with the white phone icon in a green box. For many users, this icon is one of the four permanent apps on the bottom of the screen.
When you get this message, please call me back at (your number). That number again is (your number) and ask for _________. I look forward to speaking with you, and I guarantee you’ll be glad you returned this call.”
I bet you’re not anything close to a “babbling idiot” when leaving a voicemail, but I understand, and until I put the following practices into everyday use, I too felt like I wasn’t showcasing my best self when leaving messages.
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This message is for Ms. Smith. This Laura from Dr. Tracy’s office calling about your last appointment. We’d like to share some details regarding your visit with you. You can return my call at 444-444-4444 anytime, Monday through Friday, from 8:00 a.m. to 5:30 p.m. Have a good day.
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5 Steps to Leaving Voicemail Messages That Get Returned: Identify Yourself. Say who you are and the company you work for up front. This makes you sound professional and transparent. S ay Your Phone Number Twice. Prospects can’t call back if they don’t have or you garbled your number. Give your contact information upfront and say it twice
Just click the "Phone" App from the home screen of iPhone. You can press "1" or the "Voicemail" key to access to voicemail on AT&T phone. Note: T-Mobile users, tap on "Keypad" or press 123. Verizon users, press *86 instead of 1. And Sprint users, press 1. And then you can change the default voicemail on iPhone from different carriers.
At its core, sales is a people-oriented practice — so naturally, if you want to leave an effective sales voicemail, you need to sound like a person. If you sound too rigid or robotic, your message might come off as imposing or impersonal.
"The way I see voicemail is that the main purpose of it is to direct the prospect to your email. You only really have five or 10 seconds within that voicemail to capture their attention, so I have a specific script that I use which makes sure that they know who I am and where I'm calling from so that they can go back to their inbox and then search it up...I'll say, "Hi Scott, this is Florin calling from Loopio. I sent you an email yesterday regarding improving your RFP response process. But I have not heard back from you. Can you give it a quick glance and reply back? Again it's Florin calling from Loopio.'"
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Phrases like, "Please call me back when you get this," "I'm really looking forward to hearing from you," and "Call me at your earliest convenience," are pushy, aggressive, and borderline desperate.
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The next example is for a voicemail message left for a prospect or client you are getting back to: “Hi _________, this is ________ _________ getting back with you at (your company). I’m looking forward to speaking with you because we just (give an update here – you have a new special, new product update, added a new client they would know about), and I know that based on (their specific need you uncovered during the last call) this is going to make it even easier for you to (give the benefit you both discussed). I’m excited to share this with you.
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A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
You can reach me by calling (your number). That number again is (your number), and ask for _________. I look forward speaking with you and thanks in advance for returning my call.”
To activate Visual Voicemail, dial 1217 from your iPhone and a recorded message will confirm it has been switched on. When a message is left in your voicemail mailbox, you'll see a notification against the ‘Phone’ widget on your iPhone. When you activate Visual Voicemail, your current personal greeting will carry over.
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Messaging services including Facebook Messenger, Telegram, and WhatsApp all support voice messaging. Generally, you send a voice message through one of these apps by opening a conversation and holding down the microphone button. You then let go to send the message or swipe the screen to delete.
16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."
Through personal experience and research, I’ve been able to identify the most effective voicemail script — along with the keys to implementing it — so you leave voicemails that generate an incredible response every time.
Continue to follow the instructions to complete setting up your voicemail greeting.
Hello. You’ve received Laura Brown in the Accounting Department. I’m not able to take your call right now but please leave a detailed message and I’ll return your call within 24 hours. Thank you.
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Professional development educator Dr. Ray Lauk sent us this great piece of advice, which he credits to veteran sales trainer Stan Piskorski:
Second, when a marketing voicemail is handled correctly, it can actually add value to the recipient’s life. You just have to know what you’re doing.
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
This is a tactic we picked up from Jeff Hoffman and it works because it makes you more memorable and makes your messages seem genuine and less rehearsed. Give it a try and see if it will work for you too!
The cause may be down to the phone or the voicemail application. To clear the phone’s app data:
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You can play a voice message at different speeds and pause/resume the message, using desktop client visual voicemail, or by dialing into their voicemail. Pressing a certain key on your phone controls how you can hear the voicemail: Read your voicemail transcription
For example, perhaps you noticed that a prospect downloaded an eBook from your company's website. You could mention this in your voicemail. Something along the lines of, "Hi John, this is Mike from Company XYZ. I noticed you downloaded our guide to working with influencers…"
4. Enter your voicemail password. If you have set a password lock for your voicemail account, you will be prompted to key it in. Use the dial pad to do so.
Apple makes it easy to save and share voicemails. This is excellent for business or scholastic use. Share important messages with coworkers or classmates, or upload them to a computer anyone can access. Just be careful you’re sharing only what you want to.
5. Select the default voicemail greeting by tapping "Default" or record your own message by choosing "Custom". To record an iPhone voicemail message, tap "Record" in the bottom-right corner of the screen.
