Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?
Written by Aja Frost @ajavuu
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While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
This scenario piques your prospect's interest by teasing information. But it's only effective when your prospect actually cares about the info. If you say, "Next time we talk, I'd love to tell you more about our latest award for customer satisfaction," they probably (read: definitely) won't care.
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The role of the Sales Development Representative (SDR) has become more relevant today than any other time in the past. Organizations are investing in this resource as they recognize that SDRs can handle the “front end” of the sales cycle, freeing time for Account Executives or field Reps to focus on advancing the opportunities forward. This division of labor is effective.
Well done on recording your new professional voicemail greeting with script! Remember that you can update it again in a few months time. I recommend you open your online diary, choose a date 4 months from now and type in – Update Voicemail Greeting with Speech Active’s Video. Your listening skills and pronunciation will be even better than they are now. Especially if you continue your improvement with one of our tailored online English Pronunciation & Fluency Courses.
How do you check your VoiceMail? To check your voicemail messages from another phone: Call your 10-digit wireless number. When you hear your voicemail greeting, press the * key to interrupt it. If you reach the main voicemail system greeting, enter your 10-digit wireless phone number, then interrupt your greeting by pressing the * key.
As I said, I use a “3 strikes, you’re out” rule. You may find that 4, 5, 10 or 20 works best for you, but for me, it’s 3.
First, they're not a client yet, so they won't find your ambiguous award that interesting. Second, news like this takes the focus off the prospect and onto you -- not where you want it to be.
2.) A gracious phone message is 30-45 seconds when talking to those we don’t know well. As George Washington said (yep, that George Washington), and I’m paraphrasing, “With men of business, be brief.” Be pleasant, and get right to the point. You’ll appear more confident and capable of handling the situation which merited the call.
Your voicemails should be clear, concise and understandable. They should also sound natural and be short enough to hold the attention of the contact. Here’s how to get it right.
1. Personal Business Voicemail Greetings. Hello! You’ve reached (insert company name.) This is (insert name) in the (insert department.) My apologizes for not being available to take your call, but I’m on the line helping another customer (insert business’s most attractive result or purpose point.)
But the key to success here is knowing what to say on the second and third voicemail/email attempts BEFORE picking up the phone.
It is really nice to know that it is possible to save all of your best voice messages. This is a great way to be able to keep and remember some of your most cherished memories. It is amazing to me that this is something that can be done with so many different types of communication devices. I am especially amazed that it can be done with a cassette tape. You are commenting using your WordPress.com account. ( Log Out / Change ) You are commenting using your Google account. ( Log Out / Change ) You are commenting using your Twitter account. ( Log Out / Change ) You are commenting using your Facebook account. ( Log Out / Change ) Facebook Pinterest Twitter Follow Get Your Stuff Together on WordPress.com Write a Comment... Email (Required) Name (Required) Website Send to Email Address Your Name Your Email Address Cancel Privacy & Cookies: This site uses cookies. By continuing to use this website, you agree to their use. To find out more, including how to control cookies, see here: Cookie Policy
While both types of messages should be customized to a given buyer, voicemails should be ultra-specific. In an email, I might ask for a referral, an appointment, or feedback on a content asset they downloaded. These sorts of classic questions -- while still tailored to the buyer -- can be customized for reuse with another prospect, or another 100 prospects.