9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
Reading from a note will help you say what you want without any hiccups or interruptions. Call the person and keep your notes in hand. Once you’re in recording mode, read out from the note to sound as professional as possible.
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Make it as easy as possible for your prospects by including your phone number near the beginning of the message, then repeating your contact information near the end for good measure.
I know you probably thought of this, but did you ever record the message someplace else or possibly have it playing while shooting a home video during a birthday or an anniversary? Probably a remote possibility, but you never know. Since you didn’t record over it, there might be a possibility of retrieving it. I really hope so! Please let us know what happens.
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Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
You'll receive a text message with passcode attached. Enter that passcode on the Text messaging setup screen and click Finish.
(Follow-up call = you’ve spoken before, made some progress through the sales process and a follow-up call was required)
10. Keep It Upbeat. We’ve already got you smiling while you record your greeting, so now let’s talk about your wording. Avoiding negative words like sorry, unfortunately, and can’t goes a long away in making your voicemail a positive experience overall.
For information on the New York Based Speech and Accent Reduction services offered by Corporate Speech Solutions please give us a call at 212-308-7725 or visit us on the web at www.corporatespeechsolutions.com. Not in NYC? No problem! We also provide Skype and video conferencing services.
4. Hang-up the phone when you have listened to all the voicemails you want to save
According to Gartner Research, more than two-thirds of companies compete for business today primarily based on customer experience – up from only one-third back in 2010. Knowing this, it should not surprise you that customer-centric companies are 60% more profitable than companies that are not.
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If there are specific messages, be concise, and let the person know at the beginning so she can be listening for the information. For example, "I'm calling to let you know two things.
Using a second phone, dial the Voicemails Forever Access number closest to you (USA: 201-285-5965) and when prompted enter your 8 digit Voicemails Forever PIN number.
Do me a favor when you get this message and please give me call a back at (your number). That number again is area code (your number). I look forward speaking with you.”
I do read and respond to comments shared in the comment section at the end of the lesson. That is the best place to interact with me and others in the Confident English Community. Feel free to share your voicemail example or ask a question below.