1. Call the UCSF voicemail system using the number appropriate for your location, then log in to your mailbox. From a Campus phone, call x66000 or press the Message Waiting button on your phone. From an off-campus phone, call 415-476-6000 and press the Star key when you reach the voicemail system. You will be prompted for your ID; enter your 5-digit phone extension. From a mobile phone, call 415-476-6000 and press the Star key when you reach the voicemail system. You will be prompted for your ID; enter your 5-digit phone extension.
Press *H (Help) or *4 to find out what step you are on in a task and what your options are. Always use *H when you forget what to do next.
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This guide will detail how to set the voicemail greeting in 8x8 Admin Console. This method will only set your first and last name. For instructions on how to set a full greeting see How do I set up my voicemail in 8x8 Admin Console?
8. Select a standard greeting, or create a custom one. You will usually be given the choice to either select a standard greeting or record a custom one.
As Dan tells us, "This is the only strategy I’ve ever seen consistently work—but when they call back you'd better have a question ready!"
This message is for Ms. Smith. This Laura from Dr. Tracy’s office calling about your last appointment. We’d like to share some details regarding your visit with you. You can return my call at 444-444-4444 anytime, Monday through Friday, from 8:00 a.m. to 5:30 p.m. Have a good day.
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"I guess I usually just assume that it's probably not that important if you didn't text me, and you didn't send me a message on Facebook," Kidd says.
6. Once in the call, you will need to select option #2 to record your greeting. To access the dialpad press the dialpad button at the bottom of the screen:
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9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
Shelby Doumitt of ServiceMark Telecom goes through step-by-step instructions on "How to Change Your Active Voicemail Greeting" on NEC DT800 and SV9100 Digita
To access voice mail settings in the new Outlook on the web, select Settings > View all Outlook settings > General > Voice mail.
To receive text message notifications, select Notify me via text message when new voicemail messages are received.
Take a deep breath before beginning and stay calm while speaking. Try practicing a few times beforehand if you need to. No rule says you have to build out what you want to say on the fly.
Like this blog? You may be interested in our blog on integrated telephone system features.