Make it as easy as possible for your prospects by including your phone number near the beginning of the message, then repeating your contact information near the end for good measure.
· Have your account security details ready e.g. account password as the representative will use your answers to confirm your identity.

Bob Hofmann, of Hofmann Network Services, a voice mail and voice messaging company, says that voice mail helps companies route messages faster and the recording system offered by voice messaging reduces errors and allows complete messages to be left.
It is no surprise that your actual voice mail greeting must be delivered in the same way: Professional, clear, brief, and to the point. In a previous blog, "Marketing Messages on Your Cell Say You Mean Business," some techniques for making a professional voice mail greeting were discussed. There are many similarities between leaving a voice mail, and producing a voice mail greeting. You want your callers and receivers to hear a confident and professional person on the other end delivering a coherent message. You should introduce yourself to a prospective client in a personal way. An email doesn't generate much discussion, nor does it necessarily show you went the extra mile in contacting the client. Generating conversation. A professional, well conveyed voice message shows the voice mail receiver that you are confident and well-spoken, and that there is a person behind the message. Emails can be prepared, edited, and revised unlike voice mail messages An email or email chain thread is documentation of a conversation that can easily be referenced In an email you can include a phone number, address, website, etc that may be hard to remember or record through voice mail communication Emails can be forwarded, CC'ed, and blasted.