12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
Leaving a voicemail can still be a good way to grab the attention of a potential new customer. However, when it comes to leaving a voicemail, you only have a few seconds to actually grab the listener's attention. Most salespeople screw this up by leaving too much information and making themselves sound like a salesperson, which is the kiss of death when leaving a voicemail.
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While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
If you have a voicemail service set up to cover the times when you’re not able to take phone calls, you may need to know how to delete the voicemail messages.
Professional development educator Dr. Ray Lauk sent us this great piece of advice, which he credits to veteran sales trainer Stan Piskorski:
Instead, close out by saying something to the effect of, “I look forward to speaking with you soon”, or even “Call me at your earliest convenience.” Even though all these examples communicate the same thing, they take different approaches to the call back request, and little things like wording make all the difference.
1. Call your number. It's that simple. Use any landline or cell phone to dial your mobile or landline number. Dial the full number. Make sure someone doesn't actually answer the phone you are calling when it rings, though. Make sure you dial the area code with the number.
To scan messages quickly, Press 7 from the Activity Menu and press one of the following: Southeastern Louisiana University Hammond, Louisiana 70402 1.800.222.7358 Contact Questions or Comments University Policies and Procedures Accessibility ACADEMICS Apply Cost, Aid and Scholarships Academic Calendar Exam Schedule Majors & Minors Catalogue QUICK LINKS Employment University Disclosures Emergency Alert Sign Up Southeastern Identity Help Desk Student Handbook
Please note that if you record an unavailable greeting, it will be used instead of the default message with your name recording.
Expert advice: Four phone script lessons from “Mr. Inside Sales” that will double your close rate
If you want to save your voicemails, we suggest keeping the emails and deleting the messages on your magicJack to create space for new incoming messages. How do I access my voicemail on magicApp?
When leaving messages, have mercy on your listeners and do the following: Speak slowly and leave your phone number at the beginning and the end of the message. Limit your comments to one or two subjects. Voicemail is not a one-person show. Sample of a Perfect Voicemail “Hi,
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To access voice mail settings in Outlook for PC, select File > Manage Voice Mail.
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20. “Hey there! Thanks for calling [company]. We are unable to answer the phone right now but will get back to you right after the holidays. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. Please be sure to leave your name, phone number, and a brief message to let us know the reason for your call. Thank you and have a great day.” Available even during holiday emergencies? Let your callers know via your voicemail greeting.
When opening your voicemail, start with a professional or generic greeting like, “Hello” or “Good Morning”. Be sure to clearly state your name, who you are/where you’re from, and (where applicable) how you got their contact information.