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Ivan Gomez is a Force Management Partner who specializes in training inside sales teams. He's also the President and Founder of NextStage, LLC, a consulting firm that helps companies accelerate go-to-market strategies with sales development and inside sales. This blog was originally published on NextStage's website.
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If you want your prospects to get back to you, you better sound exciting. If you have a monotone voice or sound generally unenthusiastic on a voicemail, you are almost certainly not going to get a response.
Remember, you need real-world situations to prepare for the sales game. Roleplay with colleagues and friends to get honest feedback on your voicemails.
Like almost any other sales communication, sales voicemails need to revolve around the concrete benefits your prospect can expect to see if they leverage your solution — not your product or service's suite of features.
As an added bonus, posting a job on Voices.com is always free. They also have a VoiceMatch™ algorithm to match your job to only the most qualified voice talent.
I assume it’s safe to say you’ve gotten really busy or this isn’t a top priority for you at the moment so I’ll take you off of my call list as to no longer interrupt your day.
Here are a few sample voice mail greetings to get you started: Standard Voice Mail Greetings. Normal Greeting (Without pager notification) "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks."
So long as phones can ring and eyes can see, leave a message, and I’ll get back to thee.
Your ability to leave compelling sales voicemails may be the difference between hitting or missing your sales goals. They're that important!
2. Enter your Personal Identification Number (PIN), and press #. Note: If this is your first time logging in, enter your temporary PIN and press #. You will be prompted to select a new PIN and enter it. Your temporary PIN will be provided when your account is set up. Keypad Greeting 1 Standard - plays during normal business hours 2 Closed - plays after standard business hours 3 Alternate - plays during a specific time period when you want to indicate special circumstances 4 Busy - plays when you are on another phone call 5 Sample Greeting: "Thank you for calling. You have reached the voicemail box for [Name]. Please leave a detailed message, and I'll return your call as soon as possible."
The AUDIX voice mail system allows you to record and store several personal greetings, each for a specific situation. You can manually activate each greeting as needed. You can assign special numbers to greetings to help you remember them. For example:
Voicemail connect rates usually go up as the day advances, so you should schedule your phone activity toward the end of the day.
I’m calling because you downloaded our guide to building successful holiday marketing campaigns, and I have a case study you might find valuable. It’s all about how Company B raised holiday email open rates by 25% and saw a 10% increase in revenue using Marketers Plus.
From a telephone connected to the magicJack - dial your 10-digit telephone number. Dial your 10-digit magicJack number Press the * (star) key while your unavailable message is playing Enter your password (default is 1234) How do I navigate the voicemail menus?
For example, when leaving a voicemail you could say, "You can give me a call back at XYZ-1234. I am typically available Monday through Friday from 9 am to 3 pm. I look forward to hearing from you." This lets your contact know exactly when they can reach you to continue the conversation.
You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.