When we call our friends and family, we often call and hang up without leaving a voicemail -assuming the missed call will be notification enough that we want this person to call us back. Even though this is acceptable to do in our personal lives, phone call etiquette in the corporate world plays by different rules.
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Although it is okay to give a little bit of information, keep in mind the goal of your voicemail is to take the next steps in the conversation, and not to have the whole conversation then and there in your recording.
Perhaps the biggest mistake in a sales voicemail is pitching too aggressively. If you sound like a smarmy used car salesperson, your prospects are going to delete your voicemails faster than you can say "lowest price guaranteed!"
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Your voicemails should be clear, concise and understandable. They should also sound natural and be short enough to hold the attention of the contact. Here’s how to get it right.
Just click the "Phone" App from the home screen of iPhone. You can press "1" or the "Voicemail" key to access to voicemail on AT&T phone. Note: T-Mobile users, tap on "Keypad" or press 123. Verizon users, press *86 instead of 1. And Sprint users, press 1. And then you can change the default voicemail on iPhone from different carriers.
Ok, let’s see how we can make this process a lot easier – how to leave a voicemail message and not feel like an idiot afterwards, but feeling confident.
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The easiest way to listen to your voicemail is to call your mailbox. Either dial your mobile number from your phone or use quick-dial access:
“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
You’ve reached [Company Name], the [company’s slogan]. Please choose from the following menu options: To speak with the operator, press 0. For customer support, press 1. For troubleshooting questions, press 2. For accounting questions, press 3. For a list of our staff members, press 4. To leave us a message, press 5. To repeat these options, press 6. After-Hours Greetings
Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
Assuming you have a strong 1st attempt voicemail message, when on your 2nd attempt should you get voicemail again, simply lead with:
When you leave a voicemail message, be sure to identify yourself right away. Give your return phone number at the beginning of your message so that other people don't have to listen to you twice. Speak slowly and clearly. It helps to pretend to be writing your number in the air, which will slow you down and help with clarity. Say when you can be reached.
A sales voicemail can't do too much for you if there's no room for any sort of progression. If you just give an explanation of your offering's benefits without establishing what that prospect should do or can expect next, you might close the door on a sale — straight off the bat.