While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
Let’s imagine you call a property agent, you don’t expect you get a Voicemail message. You expect them to answer the phone. In this case the Voicemail starts to play.
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10. Introduce Yourself Like a Hollywood Blockbuster. If you want to make a custom, Hollywood’esque gesture in your next outgoing message, may we suggest having a booming voice introduce you.
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People hate voicemail. Leaving messages, receiving them… With so many other ways to communicate, most of which don’t require you to actually use your voice, voicemail has become anxiety-producing. It’s even worse when you’re talking about a marketing or sales voicemail, too. The recipient usually thinks, “You’re just trying to get money out of me,” and they often hang up before listening to the entire message.
If you want to improve your voicemail performance, get deliberate in your practice. This means creating a highly structured practice routine that offers ample opportunity for repetition and immediate feedback.
After each one, evaluate your performance. Most systems provide the option of listening to the message you just left. Doing this as much as possible will improve your performance more than anything else. Would you save that voicemail? Would you return that call? Would you return that call right away? Are you missing the basics (alternative phone number, optimal ways to get in touch, a fall-back person to call)? Did you craft it or wing it?
You know what? I would shorten this greeting even more. Let’s make it simpler. Let’s make it shorter.
Check the Carrier on Your iPhone. Set-up or Activate Visual Voicemail. Restart Your iPhone. Reset the Network Settings. Reset Voicemail Password. Disable Wi-Fi on your iPhone. Reset Time Zone. Fix iPhone Voicemail Problems with iOS System Repair Tool.
“Hi [Prospect's Name], this is [Your Name] with [Your Company Name]. You and I haven’t spoken yet, but I’ve been doing some research on your company and I think you’re a great fit for [Your Company's Solution]. We can provide you with [Top Two Product Benefits] and I know you’ll be happy if we spend just a couple of minutes discussing how this can help you.
You will probably have to practice it a few times, until your voice is stronger, louder and clearer. That’s your homework now, in case you haven’t got a Voicemail greeting.
If you’re thinking about buying voice mail, don’t just look at the benefit of your convenience. Before you make a commitment to a specific system consider the impact on your customers. Will they be better served? Will you maintain friendly, human service in spite of the voice mail system?
To set up your voicemail, press #55 or *68 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
Your voicemails should be clear, concise and understandable. They should also sound natural and be short enough to hold the attention of the contact. Here’s how to get it right.
You will probably have to practice it a few times, until your voice is stronger, louder and clearer. That’s your homework now, in case you haven’t got a Voicemail greeting.
Nutshell offers unlimited Click-to-Call so you can record and review your sales calls.
As you practice and score your sales voicemails, you’ll start to determine some best practices. Write these down, and use them as an outline for future calls. Here are a few of my best practices.