Ah, the humble phone message. Thanks to texting, voice mail is becoming less common. But until it disappears altogether, it’s to your advantage to know how to leave clear messages. In fact, a phone message is sort of like a thank you note: You can earn big respect by leaving a good one… and lose points if your message is annoying or rude.
If you’re making several calls, make sure you document your messages so you can be on top of it immediately if/when your call is returned. Nothing worse (or more stupid) than getting a returned call and having no idea who it’s from.
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Well done on recording your new professional voicemail greeting with script! Remember that you can update it again in a few months time. I recommend you open your online diary, choose a date 4 months from now and type in – Update Voicemail Greeting with Speech Active’s Video. Your listening skills and pronunciation will be even better than they are now. Especially if you continue your improvement with one of our tailored online English Pronunciation & Fluency Courses.
Instead, lead with, "Next time we talk, I want to share two goals on our new product roadmap that speak directly to several pain points you've raised. I'll tell you more in our next meeting. How about next Tuesday?"
“I followed your advice on how to leave voicemail messages that get more callbacks and since using it, my call backs have increased. But my question is, what do I do with the prospects that haven’t called back?”
Hello, this is Joan Tracy. I’m out of the office until Tuesday, May 23rd. I’ll be sure to return your call when I get back to the office, however, if you need immediate assistance, please call my colleague Sue at 444-444-4444. Thank you.
Sign up for Michael Pedone’s next live online B2B Sales Program and get your sales team all on the same page using a proven sales script customized to your industry.
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
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Unfortunately, the voicemail and caller ID time stamps cannot be changed at this time. How do I configure voicemail via email?
AUDIX also lets you leave messages in the voice mail-boxes of other AUDIX user when they don't answer their phones.
Next to Message Storage, use the drop-down menu to select where you want to store your messages:
If you have the person's email address, follow up with an email. Depending on the person’s schedule, it may be easier to correspond (or schedule a time to talk) via email. If you are going to go this route, say in your voicemail that you will be sending over an email shortly.
Header: A summary of an incoming message (equivalent to return address and postmark on a letter). It includes the length of the message in minutes and/or seconds: "Message from John doe received 7:34 AM, Friday, April first, 70 seconds, extension 5050."
*Use the word “with” instead of “to.” It sounds more positive. You want to talk “with” the person, not give them a “talking to.” It’s a subtle difference, yet it keeps the message positive.
1. Install the software on a device separate from your phone, like your pc or laptop.