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4. If you have a passcode to access your voicemail, you’ll be prompted to enter it into the dial pad now.
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Because you never know the quality of someone’s phone audio or your cell phone service, it's not a bad idea to give your name and phone number twice within your message. The thought being, if the person you called can’t understand who you are or how to call you back, how can they be expected to return your call?
Like this blog? You may be interested in our blog on integrated telephone system features.
Now opinions Modern etiquette: Does voicemail make you nervous? Aug. 1, 2014 06:00 am JST July 28, 2014 | 10:26 am JST
Not only do you sound more articulate and confident when you're not rushing to the finish line, but you also sound more authentic. Speaking in a rush suggests you've been dialing all day and need to be as efficient as possible. Yet if you're making three calls rather than 30, you're probably going to sound far more deliberate. A slow finish tells the buyer they're not just another name on a list.
If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.
10. Introduce Yourself Like a Hollywood Blockbuster. If you want to make a custom, Hollywood’esque gesture in your next outgoing message, may we suggest having a booming voice introduce you.
Refer to your previous conversation to jog their memory, saying, "In our meeting earlier, you said something about your shipping needs that really stuck out to me. I'd love to ask you a question about that."
20. "Hey there, this is [your name] from [your company]. I'm out of the office until [date]. In the meantime, please direct your inquiries to [coworker's name] at [email address]. They can also be reached at [phone number]. Thank you."
Dan Grim, CEO/Founder of Good Stuff Tonics and Melior Botanicals, keeps his script even simpler:
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
One of the fastest ways to derail the cohesiveness of your voicemail is to skip the introduction altogether and jump right into the body of your message; skipping the greeting is sure to leave your listener confused about who you are and why you are calling them.
19. “Hi, you’ve reached [your name] at [X company]. We are sorry but our office is closed until [date]. Please leave us your name and phone number and our team will get back to you as soon as possible. Enjoy [holiday] and thanks for calling [company name]! If you do happen to be open the holiday season, it’s important to provide holiday hours. Especially if your hours vary from your regular hours.
But delivery is everything. So, take a look at these tips for implementing your voicemail like a pro.
For more general advice on voicemail messages, read our tips and examples for business voicemail greetings.
3. Have Some Fun. Oftentimes, your voicemail greeting is the first impression a caller gets of your personality, your brand, and your business. And as the old adage reminds us, first impressions are everything.