Customer experience is today’s business battleground. At a time where it’s common for even the most established businesses to deliver poor service, incompetent support, and just outright bad communication, how do you stand out? As big companies fail in the customer experience department, doors open for small business owners and entrepreneurs to distinguish themselves.
If even resetting your Network Settings couldn’t yield positive results, it’s time to give your carrier a call or visit them.
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In today’s world of gadgets and gizmos, virtual communication has blurred the lines between casual jargon and professional communication. By following these tips for leaving a professional voicemail message, you will be sure to present yourself in the best light.
Unfortunately, the default settings on most gadgets aren’t set up to keep everything hidden or password-protected. Anyone who accesses your devices can see everything.
Hi, you’ve reached the home of [name]. If you are calling to collect a student loan, gambling debt, or other obligation, please press 1 and hang up now. If you are selling any product or service, or requesting charitable donations, please press 2 and hang up now. Otherwise, press 3 and leave your message now. Pressing 3 is optional.
If you’re on one of our UNLIMITED plans you get unlimited access to Voicemail included in your plan. If you’re on AS YOU GO you’ll be charged at the low rate of 15c/min for Voicemail access.
4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address]. Thanks, and I'll see you in [month you'll be back in the office]."
Each voicemail will be sent to your registered email address in .wav file format.
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3. Call your voicemail by dialing the number using the dial pad or press and hold “1.”
Despite claims that voicemail is obsolete, it’s still in use for the mortgage industry. The messages we create and leave can affect the impression we make on clients, prospective clients, partners, and more. So, build and enhance your loan officer reputation by leaving voicemail messages that get returned!
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9. Outgoing Message with Samuel L. Jackson Treatment. Stephen Colbert asked Samuel L. Jackson to record his infamous voice on his outgoing message recording.
This tells the prospect that they will benefit from calling you back and hearing what you have to say.
"Dear [Prospect's Name], this is [Your Name]. On [Date of Last Contact], I contacted you about [Reason for Previous Call] and as I haven’t heard from you, I can only assume you're either, one, not interested and I’m simply clogging up your voicemail with annoying spam messages; or, two, you desperately want to contact me, but you’re trapped under a fallen filing cabinet and can’t reach your phone. Please let me know which one it is. I'll gladly send help if it's the latter. Just call me back at [Your Phone Number]. Thanks for your time!"
8. Select a standard greeting, or create a custom one. You will usually be given the choice to either select a standard greeting or record a custom one.