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Despite claims that voicemail is obsolete, it’s still in use for the mortgage industry. The messages we create and leave can affect the impression we make on clients, prospective clients, partners, and more. So, build and enhance your loan officer reputation by leaving voicemail messages that get returned!
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“Hi [Prospect's Name], this is [Your Name] with [Your Company Name]. You and I haven’t spoken yet, but I’ve been doing some research on your company and I think you’re a great fit for [Your Company's Solution]. We can provide you with [Top Two Product Benefits] and I know you’ll be happy if we spend just a couple of minutes discussing how this can help you.
Hello. You’ve received Laura Brown in the Accounting Department. I’m not able to take your call right now but please leave a detailed message and I’ll return your call within 24 hours. Thank you.
If after 2 solid phone/voicemail/email attempts (which counts as 6 touches, not including any drip emails or LinkedIn messages/connection requests that they may have gotten in between calls 1 and 2) I’ll leave a 3rd voicemail message (followed by an email, of course) that simply says something along the lines of:
It seems we never run out of ways to embarrass ourselves these days. Yes, almost all of us are guilty of leaving voicemails which should NOT have been listened to..
Note: a desk phones' voicemail greeting can only be recorded via phone, there is no way to upload or download a greeting through the online panel.
We have carefully chosen words for this English Voicemail Greeting Script that are easy for non-native English speakers to pronounce.
I recommend salespeople start voicemails at their normal tone of voice and then go gradually lower. This implies that you're at ease making the call, and also that the call is unusual.
The next example is for a voicemail message left for a prospect or client you are getting back to: “Hi _________, this is ________ _________ getting back with you at (your company). I’m looking forward to speaking with you because we just (give an update here – you have a new special, new product update, added a new client they would know about), and I know that based on (their specific need you uncovered during the last call) this is going to make it even easier for you to (give the benefit you both discussed). I’m excited to share this with you.
Landlines continue to have a place in business and are in fact more prevalent than cell phones as primary telephone numbers -- at least for now.
Use these step-by-step instructions to set up your voicemail. And don't worry if you make a mistake — you'll always have the option of backing up and changing your response.
To reply to sender by voice mail, press 1 1 6 or 1 7. To reply and attach original, press 1 1 9. After recording, press # to approve, then schedule delivery or press # to send now.
Download my free training on how to build the courage and confidence you need to say what you want in English.
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
Voicemail is a simple and standard phone function. But, it has a major impact on the mortgage industry. Plus, the perception that others have of you is heavily influenced by the messages you leave. So, make sure the voicemails you leave are not stopping you from closing more loans!
First I would check the phone to see if it saved the greeting to its files. Some phones do and some don’t. If you are unable to find the voicemail greeting file, google the question for your type of phone. If you’re unable to find it or do it, call youe cell phone carrier to see if they can help. Some carriers still save voicemail greetings on their systems. It’s a great reminder though that if you have a greeting you really want to keep, to make sure you record it and save it to your computer and to a flash drive or cloud drive for good measure. Hope that helps! Laura