Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
People pay attention when their name is mentioned. After all, they’ve been conditioned to pay attention to their name their whole life.
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I believe honesty and creativity is the key. Understand that in order to increase your callbacks, you need to pique the prospect’s interest without raising doubts or fear.
1. Personal Business Voicemail Greetings. Hello! You’ve reached (insert company name.) This is (insert name) in the (insert department.) My apologizes for not being available to take your call, but I’m on the line helping another customer (insert business’s most attractive result or purpose point.)
Perhaps the biggest mistake in a sales voicemail is pitching too aggressively. If you sound like a smarmy used car salesperson, your prospects are going to delete your voicemails faster than you can say "lowest price guaranteed!"
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Why not shorter than 20 seconds? The voicemail indicator will tell the contact how long the message is, and if it’s just 5 or 10 seconds, it may seem like a spam call or a wrong number, which means they won’t listen to it at all. Messages between 20 and 30 seconds seem important enough to listen to but not so long that they’re off-putting for the contact.
"When you say, 'Hello, my name is,' smile when you say it, and also, sit up straight," says Patricia Napier-Fitzpatrick, founder of The Etiquette School of New York. All Tech Considered Redefining What It Means To Talk In The Age Of Smartphones
For example, when leaving a voicemail you could say, "You can give me a call back at XYZ-1234. I am typically available Monday through Friday from 9 am to 3 pm. I look forward to hearing from you." This lets your contact know exactly when they can reach you to continue the conversation.
You don't necessarily need to say “Goodbye” at the end of a voice mail, because you didn't really talk to anyone. Instead, try something like, “Look forward to talking* with you!” How do I make a personal voicemail greeting? Start with a polite “Hello”. Inform the caller of who you are, and apologize for missing the call. End your script by asking the caller to leave a name and contact number with a brief message. Inform the caller that you will get back to them as soon as possible.
(make a little noise in the background). Hi, you’ve reached your friend’s house. He/she isn’t home right now and I took the opportunity to rob it. I was about to steal the machine as well and you called. After the beep, leave your name and number. I will write it on a post-it and leave it on the refrigerator for him/her to see. Oh and one more thing; where did you say you lived?
I know you probably thought of this, but did you ever record the message someplace else or possibly have it playing while shooting a home video during a birthday or an anniversary? Probably a remote possibility, but you never know. Since you didn’t record over it, there might be a possibility of retrieving it. I really hope so! Please let us know what happens.
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Imagine listening to a voicemail from a salesperson who is just so excited about the message that their tone is now unnaturally high-pitched and energetic. Today, people aren’t fooled by that, and in trying to make the message more meaningful, this approach actually makes it less meaningful.
I’m calling because [reason for calling]. I’d love to talk to you about [benefit you can offer if they call back].
In addition to showing active listening, you've also awoken their curiosity about what question you want to ask. Once they're back on the phone, you can confirm a date and time for your next meeting.
Here’s a simple clinician voicemail script if you want to keep your message to the point. Hello. You’ve reached Highland Family Counseling Services. We are currently unable to take your call, so please state your name, phone number, and a detailed message after the beep. We will return all calls within two business days.