For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
Guys, you’ve been an amazing audience, and you’ve been jamming with Milena from English Made Simple. Until next time. Hasta la proxima!
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Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
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So, is there an opportunity for your clients, referral partners, and prospects to reach you via voicemail? Or is your voicemail box always full?
Imagine listening to a voicemail from a salesperson who is just so excited about the message that their tone is now unnaturally high-pitched and energetic. Today, people aren’t fooled by that, and in trying to make the message more meaningful, this approach actually makes it less meaningful.
You don’t have to have fancy words or a whole new voicemail message for the 2nd attempt.
Simply speak into your phone or computer while recording a greeting with your business phone service. If you need to create your own audio file, the voice memo app on your phone should do fine.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
When leaving your voicemail and phone number, do not say, "Please call me back at ..." Nothing sounds more like a salesperson making a cold call then saying, "please call me back at...".
True emergencies - such as extraordinary weather - should be addressed in your voicemail if it impacts your business. Thank you for calling the Carona Surf Shop. We are currently closed due to the inclement weather. Our normal business hours are Monday through Saturday, 10 am to 9 pm. Please visit www.caronasurfshop.com to order merchandise and to check our schedule during the hurricane.
To change your voicemail message on iPhone: 1. On your home screen, tap Phone. Tap the Phone icon on your home screen to launch your device’s phone calling app. 2. At the bottom, tap Voicemail on the menu bar. You will see a menu bar appear at the bottom of your screen. Tap Voicemail in the bottom right corner. 3. Tap Greeting in the top left
Make sure your sales voicemails convey the hard results customers see more than they relay how those results are achieved. Your first priority is grabbing your prospect's attention — you can dig into the nitty-gritty aspects of a sale as your relationship progresses.
Alternative services exist, but most voice-broadcasting services don't offer free service, and most focus on messaging dozens or hundreds of contacts at a time.