Now, for today’s lesson, I want to answer three questions about voicemail in English. Here’s what you’re going to learn: Basic rules to follow for voicemail. What you should and shouldn’t say when you leave a voicemail with some examples. What you should include in your own voice message for those moments when you can’t get to your phone.
Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?
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3. Listen to voicemail messages. Access voicemail. Press 1 to Get your Messages. Press 1 for Voice Messages. Use these keys while you're listening to your messages
If you already have a call scheduled, it will serve as an incentive for your prospect to show up. If you don't have a call on the books, use their response to this voicemail to ask for a follow-up meeting.
The right way to leave your phone number is to start saying your phone number with your area code and then take a 2-3 second pause while the person listening to your voicemail message gets a pen and paper. Then, continue with the next 3 digits, make another 2 second pause, and then say the last 4 digits. Then, slowly repeat your phone number again.
Voicemail examples provided by Snap Recordings Your voicemail message matters. Jackie Silver is a professional voice-over artist with 25 years of experience. On the subject of business voicemail, she says, “Voice is the first connection a client has to the business – make it count!”
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When you leave a voicemail do not use your full name because that immediately raises a red flat that you are a salesperson making a cold call. Instead, say your first name only followed by your company name. This will make your customer feel that you are much more familiar with each other than you really are. Saying your last name would defeat the whole purpose of demonstrating familiarity.
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It might be hard to imagine, but sometimes you won't have your cell phone on you, yet you may still need to check your voicemail. Nowadays, most carriers have simple …
You can also use a cloud service to backup everything you want to save from your phone or download an app made for saving messages, like VoicemailSaver. It costs $3.99 but it saves your messages, even if your phone is broken or stolen. For free options, try HulloMail or InstaVoice.
Click on the video below for more great tips for a perfect voicemail from Corporate Speech Solutions President, Jayne Latz:
1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘ double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.']
Now, this might seem like I'm reneging on what I just said, but you can easily reconcile this point with the one above. While you should keep your tone conversational, you can't get carried away.