We’re all familiar with this type of voicemail greeting. Simply put, a caller reaches you by dialing your number or extension directly. For an optimal personal voicemail greeting, be clear about who you are, the team you’re on, and when the caller can expect a callback. Unlike company and department voicemail greetings, you may not be able to configure a greeting for open and closed business hours. If that’s the case, use a general voicemail greeting that accommodates both scenarios.
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Happy [Monday!] You’ve reached [Jessica on the Business Development Team at LinkedPhone]. I’m presently out of the office [for a meeting until late this afternoon]. Please include your name, number and the reason for your call and I’ll get back to you ASAP. Thank you and have a fantastic day!
Creating a professional voicemail greeting isn’t complicated, but you need to keep a few things in mind to ensure success. The following tips will help: Be friendly and welcoming - let your company's personality shine!; Have a clear voice, speak at a slow to moderate pace, minimize background noise; Ensure the greeting is human and approachable; Keep the greeting short and informative; Ensure the greeting doesn’t sound robotic or unnatural; Show your gratitude for the call by saying thank you; Manage expectations by clearly stating when the client can expect a callback.
Calling just to "check in" isn't a relevant reason unless your prospect has specifically asked you to. It's just a lazy excuse to get someone on the phone and it hardly ever works. Instead, find common ground between you and your leads.
Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.
10. Keep It Upbeat. We’ve already got you smiling while you record your greeting, so now let’s talk about your wording. Avoiding negative words like sorry, unfortunately, and can’t goes a long away in making your voicemail a positive experience overall.
You can see how this short exercise of writing the messages down can really be helpful.
6. After the message has played, you’ll be given some options for what to do with the message e.g. delete or save it, etc. along with the corresponding number to press.
Voicemail is a simple and standard phone function. But, it has a major impact on the mortgage industry. Plus, the perception that others have of you is heavily influenced by the messages you leave. So, make sure the voicemails you leave are not stopping you from closing more loans!
Michael Pedone teaches inside sales teams how to pick up the phone and close business. He is the CEO/FOUNDER of SalesBuzz.com – An online sales training company.
If you do this two or three times in a row, you further degrade your chances of ever connecting with this prospect. Since they've now seen your number come up multiple times without once receiving a voicemail, they're aware this call is definitely not one they need to take. You can bet the next time you call, they're not picking up.
HI, you’ve reached (name). I’m so sorry I can’t pick up the call right now because I am standing right behind you. GOTCHA.
“Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list. Have a great day!”
If you can't set up Visual Voicemail, contact your carrier to make sure that your plan supports the feature.
A monotone voice can be a turn off for a caller. You want your caller to feel like they missed out on speaking with you — not like they dodged a bullet.
The next morning you realize the mistake you’ve made and pray she hasn’t opened it yet. You search the internet and ask your peers how to delete voicemails from someone else’s voicemail box – but it’s too late.