Sound sales efforts are consultative and customer-centric, and sales voicemails are no different. They should revolve around helping your prospect — not forcing them along your pipeline.
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
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I believe honesty and creativity is the key. Understand that in order to increase your callbacks, you need to pique the prospect’s interest without raising doubts or fear.
15. “Hi, Thanks for giving us a call! Sorry, but we are closed right now. Please leave us your name, number and the best time to reach you and we’ll get back to you within the day. Thank you.”
If you are calling an individual you haven’t spoken with before, clearly state your name and company affiliation. Sharing a brief introduction provides some helpful context for the individual you’re calling. 16 Free Sales Voicemail Script Templates Fill out the form to get your templates.
On the "Voicemail greeting" tab, click on the "Record a greeting" button to record the voicemail greetings. A voicemail's time is approximately is around 10 seconds, wait for it to finish. Once done recording, click on the "Stop" button at the center of the recording tab to end it.
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
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Hello, this is Jenny, I’m sorry, at this moment I can’t take your call but please leave a message and I’ll be sure to call you back as soon as I can. Thank you and have a great day.
Make sure your speech is both air-tight and thoughtful. That doesn't mean you have to rush, but it does mean you have to know your point and get to it quickly.
This is why it's important to lead with something relevant to the prospect, such as a thought-provoking question.
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s].
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
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Another FSBO voicemail script might include talking about your connection to the neighborhood:
Hello, it’s obvious you have bad timing, because nobody is home. Please leave your name, telephone number, and a brief message in a voice similar to mine, and your call will be returned as soon as humanly possible.
The SDRs have their own sales cycle, as well as tools available to them to help them accomplish their goal. One important tool is leveraging the power of voicemail. Here are some questions to consider: