Click on the video below for more great tips for a perfect voicemail from Corporate Speech Solutions President, Jayne Latz:
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
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AUDIX answers your calls when you are unavailable or too busy to answer your phone. Callers can then leave messages in your voice "mailbox." Later, at a time convenient to you, you can access your mailbox to get those messages.
6. Vacation Voicemail Greetings. Hey, this is [your name] at [X company]. I am actually on a break at the moment, on the other side of the world! Please direct all phone calls to [alternate contact name] at [phone number] and emails to [X email address].
If you started your company more than a year ago, it’s probably time to change your voicemail script. Your recording should match the brand, tone, and voice of your company — just as though a caller were speaking to a member of your team.
Do me a favor though please. So I’m not bothering you anymore, could you please give me a quick call and just give me an update so I know what direction you’re moving in?
This voicemail is simple, packed with value, and straightforward. It also sets the tone for what doing business with you is like. But delivery is everything. So, take a look at these tips for implementing your voicemail script like a pro.
Open your Voicemail app.Tap, or tap and hold the message you want to save.In the menu that appears, tap the one that says “save”, “export” or “archive.”Select the storage location in your phone you would like the message to go to, and tap “OK” or “Save.”
To create or change outgoing voicemail messages for individual extensions or for a Ring Group (multiple extensions).
If your landline doesn’t have a way to save messages already built in, the best way to save that gorgeous message is with a recorder. But before you rush out to get it, don’t forget that most smartphones have a built in recorder. Try that first and see if it will pick up her voice loud and strong. It should save the message as an MP3 automatically, that you can send (via email or text) directly to your computer for safe keeping. If the quality is not great, then you can borrow a recorder or purchase one. We like the Olympus brand ourselves, because they save in MP3 and can upload to a computer wirelessly. We have the vtech phone/answering system indicated above. The outgoing message/greeting is of my young daughter’s voice and we would like to save it somehow. Am wondering if you have a process or can suggest how an outgoing/greeting message can be downloaded for safekeeping.
When you get this message, please call me back at (your number). That number again is (your number) and ask for _________. I look forward to speaking with you, and I guarantee you’ll be glad you returned this call.”
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Call your home phone number. Depending on your location, you can press #, * or 2 to interrupt the greeting, and then enter your PIN. Follow the prompts to listen to your messages.
7. “Hi, you’ve reached [your name] at [your company]. Sorry I missed your call. I’m especially busy today, but if you leave me your name, phone number, and a brief message, I’ll get back to you within the day. Chat soon!” Your callers want to hear from you soon. Calling back within the business day lets them know you’re reliable despite how busy you are.
You also don't want to confuse them with too much technical jargon and complex vocab. Keep things on the lighter side and approach your voicemails conversationally.
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If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.