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Written by Jeff Hoffman @mjhoffman
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Sort of like putting the most important information above the fold in a news article, you have to front-load your voicemail with the most compelling and relevant information. Stating your name and company is not compelling, and it’s not as relevant as what you can do for the contact. What the person hears is, “I’m a salesperson and I want your money.” That’s the quickest way to get your voicemail deleted.
Voicemails Forever is like an answer to a prayer! I have saved these voice messages from my daughter since 2008. Glad to know that now I can have them stored safely. Pamela T Drake
Despite claims that voicemail is obsolete, it’s still in use for the mortgage industry. The messages we create and leave can affect the impression we make on clients, prospective clients, partners, and more. So, build and enhance your loan officer reputation by leaving voicemail messages that get returned!
Here is the classic template – adjust and adapt it to fit your product or service. In this and all examples, leave your phone number SLOWLY:
When following up with leads, it’s important to have well-practiced voicemail scripts in place. You will leave a lot of them so do your best to come across as helpful, friendly, and professional
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
4. Hang-up the phone when you have listened to all the voicemails you want to save
This call may be recorded or monitored for quality and training purposes. If you don’t wish this call to be monitored or recorded, then please let the answering machine know when you leave your message.
Make sure your speech is both air-tight and thoughtful. That doesn't mean you have to rush, but it does mean you have to know your point and get to it quickly.
2. Select the menu icon, it’s usually the three-dotted icon found towards the top-right hand corner.
You know that your callers are making inferences about your business and brand. If you want your voicemail recording to leave a positive impression, smile when you record it! Research shows that smiling affects how we speak, and listeners are not only able to identify that people are smiling, but also what the intent is of the smile based on voice intonation alone.
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This point is more or less an extension of the point above. If you want to avoid sounding awkward and long-winded, you need to know what you're going to say — every good sales voicemail is conducted with confidence and definitive intention. The key to delivering on both is having well-prepared, personalized voicemail messaging at your disposal.
Thank you for calling [Company Name]; we are currently closed in observance of [holiday name]. We will return on [Date] at 8 AM Eastern Time. If you would like to reach our Dial by Name Directory, please press 1. To leave a voicemail, please press 2. A representative will contact you upon our return. To repeat this menu, please press the # key. [If no response after a few seconds] Goodbye. Voicemail Greeting
Download my free training on how to build the courage and confidence you need to say what you want in English.