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When following up with leads, it’s important to have well-practiced voicemail scripts in place. You will leave a lot of them so do your best to come across as helpful, friendly, and professional
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But every once in a while, you get a really special voicemail. Maybe your partner called you early in the morning, knowing you were asleep, to leave a Happy Birthday recording for when you awoke. Or maybe a beloved family member recently passed away, and you have a voicemail from them that might’ve seemed pretty pointless at the time but now carries extra significance.
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You can change your voicemail settings from the Skype for Business Settings page. You can get to the page by using one of the following methods:
Before you pick up the phone, consider why the person you are calling should listen to you. Put yourself in their shoes and imagine their pain points.
I’d bet good money that most voicemails never get played. Instead, they just sit there serving as extra “missed call” notifications, letting you know to call or text back whoever bothered to leave you the message in the first place.
Click on the video below for more great tips for a perfect voicemail from Corporate Speech Solutions President, Jayne Latz:
Try to avoid casual salutations like, “Hi” or “Hey” if this is your first time calling someone. Your introduction should be one or two sentences tops. From there you can move on to the body.
“(Intro) I’m calling regarding the voicemail I left you (earlier today/yesterday) about (example: how we recently helped competitor 1, 2, and 3 avoid ______ while ______) and wanted to see if it would make sense for us to have a conversation to determine if what we do would be of some help to you as well. If you’d like to discuss this further you can reach me at __________. I’ll send a follow up email to this message so if it’s easier to reply that way you can or if you’d rather talk via the phone, again, my number is _________.”
If your voicemail has been set up and you are unable to change your greeting through the 'Voicemail' tab, dial *86 then choose option 4 to change. From a Home screen, tap the Phone app . If an app isn't available on your Home screen, swipe left to access the App Library. Tap Voicemail then tap Greeting (upper-left).
Hey Lynn. It’s Sue. I wanted to chat about our dinner plans this weekend. Give me a call back when you get a moment. Thanks.
Instead, close out by saying something to the effect of, “I look forward to speaking with you soon”, or even “Call me at your earliest convenience.” Even though all these examples communicate the same thing, they take different approaches to the call back request, and little things like wording make all the difference.
If your voicemails and emails are exactly the same, you lessen your chances of getting a response to either. So make them different by reserving certain questions for voicemail instead of email.
Hello Joan, this is Susan with XYZ Company. I’m calling to get price quotes on your shipping rate. I’d appreciate it if you could call me back at 333-333-3333. Anytime during the work week would be great. Thank you.
Ive been saving my grandmothers voicemails for almost 8 years now and when i went to upgrade my phone, i almost fainted when the rep told me they were going to be erased. Thanksfully he put us in touch with a company called http://www.voicemailsforever.com and they ended up much cheaper than the one you suggested above. i think your readers would benefit because they do it for so much less.
3. Enter your voicemail password, if you have one. If you don’t know what it is, try entering your phone number or contacting your carrier for assistance.