Hello, and welcome to Answering Machines of the Rich and Famous! (your name here) can’t come to the phone right now, because he’s spending the week in his beautiful summer home on the French Riviera…
OUTGOING VOICEMAIL MESSAGE Thank you for contacting [NAME OF PRACTICE/OFFICE]. The health and safety of our patients and staff is our top priority. Due to the COVID-19 pandemic, we are following the guidelines of the Centers for Disease Control and are only responding to urgent eye care needs.
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Thanks for calling [Company Name].For more information about our products, press 1. If you have troubleshooting questions, press 2. For billing questions, press 3. For a Dial by Name directory, press 4. For our regular business hours, press 5. If you know your party’s extension, please dial it now. For all other inquiries, please stay on the line, and a representative will be happy to assist you. 5. Offering the Operator First
Note: I have several lessons about communicating on the telephone that may be useful to you:
Old messages Press the Message key. . Enter your password, followed by the # key. Press 2 to change folders. Press 1 for old messages (or listen to the prompts to select another folder). Follow the prompts. To retrieve messages from another extension (on-site)
A voice mailbox is typically associated with a telephone number. When the number is called, and the line is busy or not answered, the caller hears an outgoing Greeting recorded by you and is given instructions for leaving a message.
Outgoing Voicemail Examples Service coordinators are often on the go and an outgoing voice mail message that provides some level of expectation for when people will receive a returned phone call can facilitate good communication with families and early intervention providers. It also allows the service coordinator to make a request for the type of
3. Settings menu. To access your voicemail setting menu, press and hold the 1 key or dial 123 on your device dial pad. If this doesn't work, dial 1-805-637-7249, enter your 10 digit number and while the voicemail greeting is playing, press * (star key) and enter the password.
“Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.”
If the you haven't changed your personal greeting, a default system greeting will be played for callers. For example, "Please leave a message for John Smith. After the tone, please record your message. When you finish recording hang-up or press the pound key for more options."
If someone is listening to your voicemail greeting it's only because they intend to leave you a message. Don't make them listen to 3 minutes of rambling in order to do so. Plus, you're more likely to deliver a clean, professional read if you stick to shorter greetings. If more specific information is needed, direct callers to where they can find it on your website.
Whatever you do, don’t call and hang up without leaving a voicemail. The contact is never going to return a call from an unknown number and, the next time you call, they’ll be even less interested in what you have to say.
Delivered: Messages that have been delivered but have not yet been listened to by the recipient.
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You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
Remember that we can hear a smile in another person's voice, just as we can discern whether that individual is completely present and focused. Smart phones have the ability to record. Smart people take advantage of this tool and record themselves before leaving a message. And yes, it takes time. Precious time.
So, is there an opportunity for your clients, referral partners, and prospects to reach you via voicemail? Or is your voicemail box always full?