Keep the conversation going, and give prospects an easy way to return your call by shooting them a quick email once you hang up the phone. Salespeople are used to being on the phone all day -- but not all prospects are.
6. Vacation Voicemail Greetings. Hey, this is [your name] at [X company]. I am actually on a break at the moment, on the other side of the world! Please direct all phone calls to [alternate contact name] at [phone number] and emails to [X email address].
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In an email, you may end by telling the contact what you want them to do next. In a voicemail, though, ending with something like, “Call me back,” or, “If I don’t hear from you, I’ll call next week,” can discourage the person from responding.
People tend to remember the first and last events of the day. Now, you could make your sales calls in the morning, but nobody wants something else on their plate when they’re just starting their workday. By waiting until the end of the workday, though – traditionally, around 4:30 p.m. – you won’t be competing with other distractions, and you’ll be one of the last things that happened to the contact while they were at work.
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
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This point is more or less an extension of the point above. If you want to avoid sounding awkward and long-winded, you need to know what you're going to say — every good sales voicemail is conducted with confidence and definitive intention. The key to delivering on both is having well-prepared, personalized voicemail messaging at your disposal.
A special high five to Margot Howard for her outstanding research and contributions to this article. We love working with and supporting like-minded entrepreneurs who are passionate about business success strategies. Thank you Margot! ❤️
State the purpose of your call. In as few words as possible, state why you’re calling. Is it in regards to an interview appointment? Are you following up on a previous meeting?
Written by Aja Frost @ajavuu
“Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list. Have a great day!”
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Remember, your prospects (and you too, if you're honest) care mainly about themselves. In other words, your sales voicemails will be much more successful if the benefit to the prospect is clearly stated.
21. "Hello, you've reached [your name, the office of X company]. The team is currently out of the office, but we'll be back on [date] stuffed with good food and eager to speak with you. Leave your name, number, and — if you're so inclined — your favorite [holiday dish, Thanksgiving tradition, etc.]"
Not only do you sound more articulate and confident when you're not rushing to the finish line, but you also sound more authentic. Speaking in a rush suggests you've been dialing all day and need to be as efficient as possible. Yet if you're making three calls rather than 30, you're probably going to sound far more deliberate. A slow finish tells the buyer they're not just another name on a list.
Generally, voicemail is not the medium to discuss deal logistics. Keep messages short and to the point, and steer clear of deal specifics. Ask relevant questions and you're likelier to get a response.