No more fear! You’re so going to be a gracious master of voicemails. Here are the best tips to help you leave a voicemail message that’s friendly, gets the needed information across, and ends before the dreaded “time’s up” beep!
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
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A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
Voice mail in Microsoft 365 will no longer be supported beginning in January 2020.
22. "Hi, you've reached [your name, the office of X company]. We're closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year's, Fourth of July, etc.]."
You don’t have to have fancy words or a whole new voicemail message for the 2nd attempt.
Thank you for calling [LinkedPhone]. Due to the current pandemic, our team members are working remotely and are available [Monday through Friday from 9am to 7pm Eastern Standard Time]. Please leave a message with your name, number, and how we can serve you. We will respond as promptly as possible. Thank you for your patience during this unprecedented time. Let’s get through this together. Stay safe and well.
[Here is some great advice for opening your cold-calls without boxing yourself in as JUST an agent]
4. Save and delete messages. Voicemails will be deleted if the auto-save period is reached. The auto-save period can be from 14 to 30 days, depending on the type of voicemail.
Voicemail may not be as popular today as it once was, but it’s still a useful feature; it lets you receive voice messages when you’re unable to answer the phone.
5. Hit “Record” on Audacity. Then, on your phone, play the voicemail you’d like to record. When your message is done, stop recording. If you want to get really fancy, you can use Audacity to chop off any dead air at the start or end of your recording.
5. Voicemail greetings for holidays. Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
AUDIX Mailbox: Your personal storage area for incoming and outgoing messages (and headers). Your incoming and outgoing messages are stored in categories according to their status. The system keeps incoming messages until you delete them or until an automatic deletion date. Because space is limited, it is wise to regularly review and delete messages.
Might sound a bit alarming but consider the number of times you’ve tried to leave a voicemail only to hear “this voicemail box is full”. Even if you can leave a message, a millennial may never listen to it. After you’ve made the call, whether you were able to leave a voicemail or not, follow up with a text message to get their attention and hopefully a response.
Voicemails don't have to be a last resort or a dead end. Use these tips for messages that actually move the conversation forward. You'll enjoy richer prospect relationships and fewer opportunities gone cold.
Road side cafe; you kill them and we’ll cook them. Leave your order and we’ll get back.
When you’re looking for a job, a good rule of thumb is to answer your phone as often as you can. You never know when a recruiter might be calling to set up an in-person meeting, or conduct a phone interview.