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Michael Pedone teaches inside sales teams how to pick up the phone and close business. He is the CEO/FOUNDER of SalesBuzz.com – An online sales training company.

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Wondering why this is? We can thank the serial position effect. This psychological phenomenon says when you show people a list, they'll remember the first and last items the best. That means when you're trying to grab a prospect's attention, you want to be one of the first or last things they hear.
A phone call to your business is often the first encounter your customers and prospects have with your company. If no one is available to take the call, having the best professional voicemail greetings possible is important to leave a great first impression and to ensure that business opportunities don’t slip by. .

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11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
Here is an example of how to leave a Voicemail message for the property agent called Han Solo:

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Background noises can be picked up in voicemail recordings, and even though we may not want them to, they do subversively impact how our messages are received. Noisy backgrounds tend to trigger thoughts of a chaotic atmosphere --implying that you are disorganized or do not consider the content of your message to be important enough to be heard clearly. And if you don’t care about what you’re trying to say, why should the person on the other end of the phone?
Since leaving your first voicemail message that was followed by a proper corresponding email, did you also look them up on LinkedIn and send a connection request?

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I can’t answer the phone right now, but if you leave me a message with your name and phone number, I will return your call as soon as possible. You have reached Jim Bucki. I can’t take your call at the moment but please don’t hesitate to leave a message after the tone. I will return your call as soon as I am able.

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    Assuming you have a strong 1st attempt voicemail message, when on your 2nd attempt should you get voicemail again, simply lead with:

    Most importantly, have fun with it. If you don’t enjoy leaving a voicemail, you might not be in the right job. Voicemails can add value, whether or not a prospect calls you back right away. Even if it triggers an email response or call-back six months down the line, it’s valuable. The better your voicemails, the more likely you’ll get a response. This article was originally published on Hubspot. It has been republished here with permission.
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    17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!

    18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."
    It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.

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    You can also check your voicemail from the app, using the Calls category in Teams. Still need help? Contact Us Directions Emergency Info Privacy Policy Title IX HEOA Job Board

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    The Serial Position Effect states that the human brain is most adept at recalling the first and last items in a series. For sales reps, this psychological phenomenon means that your voicemails are much more likely to be remembered if they're listened to at the beginning or the end of the day.

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    A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or a …
    23. "Happy holidays! [I'm, the team at X company is] away until [date]. We'll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful day."

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When you call 321 from your mobile, you’ll be asked to type the PIN into your phone and record your name and personal greeting (that’s what people will hear when they call through and can’t get back to you, so make it catchy).Once your greeting has been set, we’d recommend changing your Voicemail PIN to something more personal so you can easily access your Voicemail settings in the future. You can do this through the user options area of 321 (that’s option number 8 on the main menu).Your PIN can be any series of numbers between 4 & 9 digits, provided they are not sequential (e.g. 5678) or aren't a series of repeated numbers (e.g. 111).

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Once you have found the delete or re-record option, choose one. You can either delete your message completely or record a new message. Be sure to properly word your voicemail this time so that you don’t have to repent later on!

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Building a unique voicemail greeting for yourself that is simple, friendly and professional will guarantee that regardless of who calls, it’s sure to be palatable to them.

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To access your Voicemail including retrieval of messages, updating your greeting and more, simply dial 321 from your amaysim number.

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