Ok so now that we covered what one possible voicemail process can look like, let’s get back to the original question…
Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.
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I touched on this earlier, but it's worth repeating. Keep your voicemails short and sweet. Very few — if any — of your prospects are interested in spending multiple minutes listening to you make small talk or rattle off your offering's features and benefits.
If you want your prospects to get back to you, you better sound exciting. If you have a monotone voice, you’re almost certainly not going to get a response.
The AUDIX voice mail system allows you to record and store several personal greetings, each for a specific situation. You can manually activate each greeting as needed. You can assign special numbers to greetings to help you remember them. For example:
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
This script comes from Donato Diorio and it's quite simple and to the point. But it still does a great job of highlighting prospect benefits and the follow-up plan.
Don' let background noise do the talking for you. Ambient noise on your recording could be sending the wrong message to your clients. The sound of your kids arguing in the distance could be the sign of a distracting work environment. Clinking glasses and restaurant chatter may leave the impression that you don't take your work seriously. When you record your voicemail greeting choose a quiet spot free from interruption, so your message is the only thing callers hear. It's also good to avoid large, cavernous spaces where sound verberates.
Get your messages by phone or by email anytime, anywhere. With voicemail you can: Have your messages sent to your email inbox. Check your messages using a Touch-Tone phone. Get notified when you have a new message.
3. Use a male-to-male headphone cable (that is, one with connectors at both ends) to connect your phone to your computer’s “Line In” jack. That cable shouldn’t run you more than a few bucks. Note that some computers, particularly Macs, only have one audio port that serves as both input and output.
Second, when a marketing voicemail is handled correctly, it can actually add value to the recipient’s life. You just have to know what you’re doing.
Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message. If you would like to return to the main menu, please press the # key.
Hi Kim. Dial 1 and press the call button to get you connected to your voicemail. Follow the voice prompts or messages on your screen for instructions on how to setup your voicemail greeting. You may also call your carrier for assistance. Helpful 2 Comments We want you to know that Cellphones.ca is an independent resource. While we aim to provide you with the most accurate information and keep things up to date, prices and terms of products and services can change. We encourage you to always do your own research and double check the terms. Using the information on this site is at your own risk and without warranty. You should also know that in some cases, we may receive compensation when you click on links or purchase through links on this site. This is at no extra cost to you. It lets us operate the business and keep the service free for everyone. Here's How We Make Money. 1 Sheila 7.1K 2 Ariane 5.8K 3 Keith 5.3K 4 andre 1.3K 5 john 175 6 alexe 160 Home Popular Categories Microsoft Windows Playstation Android Xbox iOS Linux Google Chrome Netflix Gmail Microsoft Office Firefox Articles The Ultimate Guide To IT Troubleshooting Which Antivirus Software Is Best? Contact Us Home Popular Categories Microsoft Windows Playstation Android Xbox iOS Linux Google Chrome Netflix Gmail Microsoft Office Firefox Articles The Ultimate Guide To IT Troubleshooting Which Antivirus Software Is Best? Contact Us 1 Sheila 7.1K 2 Ariane 5.8K 3 Keith 5.3K 4 andre 1.3K 5 john 175 6 alexe 160
Next, tell him the name of the company you work at. Something along the lines of, "John this is Mark at Pinnacle."
Thank you for calling [Company Name]. To celebrate the holiday season, we are offering limited-time discounts on all purchases. Please ask your account representative about them today! To place an order, press 1. To follow up on an existing order, press 2. To speak with a representative about our products, press 3. If you have a billing question, press 4. To repeat the menu options, please press the * key. 9. Holiday Closures
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
If, on the other hand, your clients work with a number of team members, you might consider hiring a voiceover professional to record your greeting. While a recording with a voice actor is an extra expense, the result often outweighs the cost.