When do you leave a voicemail? This is largely dependent on your call sequence and cadence. It is recommended that you make several call attempts in order to engage the prospect on a “live call.” After you have done this and your attempts have not been fruitful, then you leave a voicemail.
As I mentioned above, some words like ‘can’t’ are often mispronounced by non-native speakers and it can sound like a swear word!
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You can choose where you would like to store your voicemail and fax messages—in the Calling User Portal or to a specified email address as a .tiff file. 1
16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."
A sales voicemail can only get so far if its content is too passive and your delivery is unsure or mousy. Remember, people want to buy from someone who knows what they're doing. If you give them too much of a "ball is in your court; feel free to get back to me or don't" feeling, they'll have a hard time trusting your expertise and dedication.
With so much stacked against you, why bother? Because the responses to sales voicemails are generally of a much higher quality. What you lose in response rate will be made up for in conversion rate—if you know how to leave quality messages, that is.
With Visual Voicemail, you can see a list of your messages and choose which ones to listen to or delete. Learn how to set up and transfer your existing voicemail. Create a voicemail password, then tap Done. Enter your password again to confirm it, then tap Done. Select Custom or Default. If you choose Custom, you can record a new greeting. Go to the Phone app, then tap the Voicemail tab. Tap Set Up Now. Enter your password,* then tap done. Record a custom greeting or use the default greeting, then tap Save.
Stuttering, rambling, or repeating yourself all make for less-than-stellar sales voicemails that prospects will be less inclined to respond to. That's why you can't try to figure out what you want to say as you're leaving the message.
“Hey [Prospect's Name], this is [Your Name] from [Your Company Name]. I have a question for you. Please call me back at [insert phone number].”
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
· The icons and layout may differ slightly depending on the phone’s model and your mobile carrier.
If the problem is with your phone, the factory reset has a good chance of solving it. If not, contact your mobile service provider, to carry out some troubleshooting to help resolve the problem from their end.
Do you have a landline at work? Make sure that all your phones, personal and business, have good clear, professional English voicemail greetings.
When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
The Sell to Win Playbook collects 55 of the best expert sales tips we’ve ever published. Download it today!
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