Most importantly, have fun with it. If you don’t enjoy leaving a voicemail, you might not be in the right job. Voicemails can add value, whether or not a prospect calls you back right away. Even if it triggers an email response or call-back six months down the line, it’s valuable. The better your voicemails, the more likely you’ll get a response. This article was originally published on Hubspot. It has been republished here with permission.
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Hi Joe. It’s Susan in Marketing. I’d like to talk with you about the budget proposal we’re sending out tomorrow. If you have time to chat today, feel free to call me back at 345-3456 or send me an email. Thanks.
You also don't want to confuse them with too much technical jargon and complex vocab. Keep things on the lighter side and approach your voicemails conversationally.
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She teaches college students and young professionals how to behave in the business world, including how to leave a proper voice mail. All Tech Considered Restaurants: The Modern-Day Lab For Our Smartphone-Obsessed Ways
2. When prompted, press 1 for voicemail. Your most recent voicemail message is read. Press 1 to move back to the beginning of the message. Press 8 to pause the message. Press 9 to fast-forward and skip portions of the message. Press 66 to have the message play faster. Press # to go to the end of the current message.
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The problem could be a result of a virus or software bug on your phone. Before resetting your phone back to its factory settings, back up all of the information stored on it to another device, so that you can put it back onto your phone after the reset.
"When closing your voicemail, say that if you do not hear from them in three days, you promise to call back. Three days later, start your voicemail (or live call if you reach the person) with, 'As promised, I am calling again to share...' Close with, 'If you haven't had a chance to return my call, I promise to call back in two days.' Two days later, call back and open with, 'As promised, I am calling back...' The message you are sending is that you keep your promises!"
Its imperative that you, your company, or both are doing something on a regular basis that labels you as a value-added industry resource to your targeted audience. This way you have a clear advantage over all the other sales calls he/she is receiving.
Why not shorter than 20 seconds? The voicemail indicator will tell the contact how long the message is, and if it’s just 5 or 10 seconds, it may seem like a spam call or a wrong number, which means they won’t listen to it at all. Messages between 20 and 30 seconds seem important enough to listen to but not so long that they’re off-putting for the contact.
Here are some proven techniques for how to leave a voicemail message that gives you the best chance of getting a call back:
Never use voicemail as a way to avoid speaking with someone. It doesn't help, and a person would have to be terminally dense not to figure out your game. If you must call when you know the other person isn't available, say, "I know you won't be able to take the call now, but I wanted to let you know that..."
3. Listen to voicemail messages. Access voicemail. Press 1 to Get your Messages. Press 1 for Voice Messages. Use these keys while you're listening to your messages
If you only remember one thing from this article, remember that your sales voicemails need to be centered on your prospect. What's in it for them? Answer that question and you'll undoubtedly see your response rate rise. Happy messaging!