Happy [Monday!] You’ve reached [Jessica on the Business Development Team at LinkedPhone]. I’m presently out of the office [for a meeting until late this afternoon]. Please include your name, number and the reason for your call and I’ll get back to you ASAP. Thank you and have a fantastic day!
Salespeople are often coached to sound enthusiastic and excited on the phone, thus raising their natural voice pitch to a high, unnatural tone. In my opinion, this tone of voice makes it clear to the listener that not only is this an uncomfortable call, but a generic one.
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17. "Hello! You've gotten the voicemail of [your name]. Leave your name, contact info, and the answer to the eternal question ‘Which came first, the chicken or the egg?' Anyone who gets it right will receive a call back."
First, go to the "Phone" app on your iOS device and go to the Voicemail tab. Then, select the voicemail that you want to save and tap on the "Share" button."
They say that the best way to achieve success is to first mimic the success of those who have gone before you. With that in mind, here are three amazing scripts you can borrow, manipulate, and use to boost your response rate from sales voicemails.
If you do leave a message, ask yourself, “Would I return this call?” If you hesitate to say yes, change your message.
Too many reps are the inside sales equivalent of chatty grandmas—pitching solutions, discussing features, and offering value propositions over a voicemail.
Continue to test voicemails as you score your results. For example, RingDNA finds the best times to call are 6:45 a.m. to 9:00 a.m. and 4:00 p.m. to 6:00 p.m. The worst times are Monday mornings from 6:00 a.m. to noon and Friday afternoons. Try different call times and see what works for you.
To end the voicemail, state (or restate) your main question, then say your phone number. You can also say you’ll follow-up with an email. Now, this isn’t the same as saying, “If I don’t hear from you, you’ll hear from me!” Instead, it’s giving them another way to contact you, one they may be more comfortable with. They should still feel a responsibility to respond to your question, but now they have two options for how to get back in touch. (Then send that email, of course.)
If I get a message like that – I would be wondering: Who is me? I still like it when people leave their name, I don’t have to be guessing who is calling.
You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
It’s been a long time since I recorded my voicemail greeting. I am going to change it to something completely different.
You can set up stutter dial tone through your account portal. With this feature on, you will have a stutter dial tone, instead of a normal dial tone, if you have a new voicemail.
Expert advice: Four phone script lessons from “Mr. Inside Sales” that will double your close rate
What’s more annoying than being unprepared? Doing business with someone who is. In other words, don’t wing it — practice your script, speaking slowly and annunciating each word.
Most people don’t know this, but voicemail systems have the functionality to listen to and rerecord your voicemail if you are unsatisfied. Usually, this can be accessed by pressing # or 1 to return to the voicemail menu. From there you will hear the prompts to listen or rerecord your voicemail.