When your customers call and leave a message, their experience can significantly influence their view of your business. From navigating a menu to hearing a prerecorded business voicemail greeting, they’ll take note of how simple and professional their experience was. You can make sure they reach you with ease, both by optimizing their automated menu navigation and by ensuring they hear a professional recorded message when they call.
A professional voicemail greeting is a recording that informs clients and business partners you are not available to receive their call. It is an essential part of any effective business communication strategy, especially if you are in sales.
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We’re all familiar with this type of voicemail greeting. Simply put, a caller reaches you by dialing your number or extension directly. For an optimal personal voicemail greeting, be clear about who you are, the team you’re on, and when the caller can expect a callback. Unlike company and department voicemail greetings, you may not be able to configure a greeting for open and closed business hours. If that’s the case, use a general voicemail greeting that accommodates both scenarios.
Here are some voicemail greeting scripts that work great for doctor, law, and dental offices. (Check out our 5 sample scripts for business voicemail greetings if you work in a different field). Voicemail Scripts for Doctors Doctor's Office. Doctors who run their own practices are responsible for the entire organization's voicemail greeting.
We are unable to come to the phone right now. At the tone, please leave your name, number, and Master Card, Visa, or American Express account number and we’ll get back to, pending credit approval.
Thank you for the tips! I will definitely use these when I record my voicemail greetings and messages when my customers are on hold using MightyCall. It’s very important to have effective greetings in order to maintain customers before the human to human interaction.
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The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
“Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.”
As the old saying goes, practice makes perfect. Read your voicemail script aloud several times in order to get the flow and annunciation correct. Soon, you’ll be a voicemail pro!
A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
Missed calls aren’t… ideal, but if you do miss a call, how do you keep your customers engaged and encourage them to leave you a voicemail?
These issues limit the quality of the recording because the amateur actor doesn’t know how to speak with the proper enunciation and cadence for phone system recordings, and there’s no experienced director handy to provide guidance.
check words for the English /oʊ/ vowel. Many non-native speakers make this more like a single vowel and it’s a double vowel so it should have /o/ and /ʊ/ smoothly joined together. Check it in the word ‘phone’ . Another double vowel to look out for in your Voicemail Greeting example is the diphthong vowel /eɪ/. This vowel is in words like ‘wait’ and ‘able’. Many people use the word ‘can’t’ in their Voicemail greeting example. This can be a trap for non-native English speakers. That’s why we chose ‘unable’ instead! Watch out for the word ‘can’t’! In American English and British English the vowel in ‘can’t’ is pronounced with the vowel /æ/ like in ‘pat’ – /kænt/.
Thank you for calling [LinkedPhone]. Due to the current pandemic, our team members are working remotely and are available [Monday through Friday from 9am to 7pm Eastern Standard Time]. Please leave a message with your name, number, and how we can serve you. We will respond as promptly as possible. Thank you for your patience during this unprecedented time. Let’s get through this together. Stay safe and well.
With all of these things to think about for a short 20-second voicemail, you might be feeling a little bit overwhelmed. We promise it’s actually is much simpler than it sounds.