Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
A professional voicemail provides relevant business information and is updated every few months. Seasonal voicemail greetings are a simple creative idea for many businesses. They add a personal, caring touch.
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Hi, you have reached …. Please leave your name, phone number and a message and if we like it we will return your call.
Magic numbers for timing your voicemail in the industry average around 20 seconds per message.
You don’t want it to sound too scripted. So queues are a great way to make sure you stay on point without sounding like a robot!
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
Before you record your business greeting, make sure to write it down first. Finalize your script and then rehearse a few times before you record the final business voicemail.
Here are some of the examples that we have picked for you. By getting inspired by these, you can come up with your own unique greetings too.
Press 6 to enable or disable “announcement only” mode (e.g., your vacation greeting). Press 9 to exit voicemail. To configure your voicemail's other settings, click here. For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
If you're voicemail isn't offering the right information, you might lose a sale. 7 Things Real Estate Agents Need in a Voicemail Greeting. Your name. It seems obvious, but many people forget to include their name in a voicemail message.
Put some thought into your message before you hit “record.” It takes very little time to write a script for yourself to read as you record your greeting. Reading off a script eliminates unnecessary pauses, “ums” and “ahs.”
“Hi, you’ve reached [your name]. I’m away from[date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I’ll return your call when I return. Thanks and have a great day.” “Hello, you’ve reached [your name]. I’m currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,’ or looking for SPF 150 sunscreen] and won’t be back in the office until [date]. Leave your contact info and reason for calling and I’ll get in touch then.” “Hey there, this is [your name] from [your company]. I’m out of the office until [date]. In the meantime, please direct your inquiries to [coworker’s name] at [email address]. [He, she] can also be reached at [phone number]. Thank you.”
77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
A professional voicemail greeting should be no longer than 60 seconds. List the important information we've discussed above, provide alternative methods of communication and close with a thank you.
09Hey, I’m available right now but can’t find my phone. Kindly leave a message and I will call you back as soon as I get it. This cute message will help your callers know you aren’t close to your cell phone. They’ll be reassured that once you get their message, you’ll call them back.
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