My friend Tom at Bottomline Technologies was running a sales team making thousands of phone calls a week, developing the art of the sales voicemail.. Despite all their best efforts, his sales reps were only connecting with prospects 3% of the time since 97% of the time, they had no choice but to leave a voicemail. In a typical week, those voicemails could generate a grand total of one returned
7. “Hi, you’ve reached [your name] at [your company]. Sorry I missed your call. I’m especially busy today, but if you leave me your name, phone number, and a brief message, I’ll get back to you within the day. Chat soon!” Your callers want to hear from you soon. Calling back within the business day lets them know you’re reliable despite how busy you are.
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Setting up your voicemail. 1. Press and hold 1. 2. Enter your password if prompted. If you are asked for a password the first time you access your voicemail, just enter the last four digits of your phone number. 3. Follow the directions to set up your password. 4.
Certain times of day are better than others to connect with prospects. For example, statistics show sales reps connect the most with prospects between 1:00 pm and 2:00 pm at a 17% connection rate.
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
By setting up a more thorough voicemail greeting, you can smartly route your calls and cut down on voicemail pile up. Considering a medical office answering service to help with overflow and after hours messaging? See how we can help.
6. Vacation Voicemail Greetings. Hey, this is [your name] at [X company]. I am actually on a break at the moment, on the other side of the world! Please direct all phone calls to [alternate contact name] at [phone number] and emails to [X email address].
I can’t come to the phone right now because I’m down in the basement printing up a fresh new batch of 20 dollar bills. If you need any money, or if you just want to check out my handi- work, please leave your name, number, and how much cash you need after the tone. If you’re from the Department of the Treasury, please ignore this message.
Make it obvious why you’re leaving the message by asking a specific question at the end related to why they should call you back.
When someone is trying to reach you and they can’t get you on the line, they want to leave a message right away and get on with their day. If your voicemail greeting goes on for minutes on end, chances are they aren’t going to stick around until they hear the beep.
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Professional — Lets them know who they’ve reached, why their call has not been answered and when they can expect a return call.Personable — Lets them know their message has been received by a real person who values their call and will reach back out to them. Including humor and a personal touch is extremely important here (even if your industry prefers to be more “robotic” in their communications). What is the most professional voicemail message?
The hiring manager loved your error-free application, and really liked the initiative you showed when you came in to follow up on your application. They have a really good feeling about you and are looking forward to having you come in to interview for the position. There’s even talk about hiring you on the spot! So, the manger dials your number and…ring….ring….ring…”We’re sorry, the voicemail box you are trying to reach is full. Please try again later.” The manager starts to think that you aren’t taking this very seriously and moves on to the rest of the applications, as there isn’t any time to waste with this job needing to be filled quickly.
Explain Your Return Call Policy: In your after hours message for the medical office, be sure to state your return call policy for voicemail response. By giving callers an estimate of when they can expect a return call from someone in your office, you can eliminate multiple phone calls from the caller, as well as reduce work for your staff members.
8. Select a standard greeting, or create a custom one. You will usually be given the choice to either select a standard greeting or record a custom one.
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