Instead of you making your clients and customers sit through an Interactive Voice Response (IVR menu) so they may be directed to the person they would like to talk to, try to make fewer hurdles and steps for your customers.
Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
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To save voicemails on most Android phones: Open your Voicemail app. Tap, or tap and hold the message you want to save. In the menu that appears, tap the one that says “save”, “export” or “archive.”
I am not a voice talent, and I hate the sound of my own voice. Every time I lose my cell phone (daily), I call it from another line to help myself find it. And every time I do this, I wish my voicemail message sounded…different. I’m always reminded that I should sit down and rerecord it, so it makes a more professional first impression.
“Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.”
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
22. Hello, this is [your name]. I’m currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and I’ll get back to you as soon as I can.
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
Website: https://www.thebalancesmb.com/professional-automated-attendant-scripts-2533702
As you develop your voicemail script, keep in mind these important tips to ensure that you’re perceived as a professional.
Happy [Monday!] You’ve reached [Jessica on the Business Development Team at LinkedPhone]. I’m presently out of the office [for a meeting until late this afternoon]. Please include your name, number and the reason for your call and I’ll get back to you ASAP. Thank you and have a fantastic day!
Hello! This is 1-800-PRESLEY — Yes! 1-800-PRESLEY! They say the King died 10 years ago, but we know he’s still out there somewhere. So . . . leave your name and number and tell us where *YOU* saw Elvis!
4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
Here are several tips to consider when setting up a professional voicemail greeting: Keep it brief and concise. Give options to get more details. Ask for detailed messages. Be enthusiastic and identify yourself and the company name. Use positive sentences. Take messages accurately and completely. How do I change my voicemail greeting? On your Android device, open the Google Voice app . At the top left, tap Menu Settings. In the Voicemail section, tap Voicemail greeting. Next to the greeting that you would like to use, tap more Set as active. How do I delete my voicemail greeting?
Rehearse your greeting a few times before you press record. Plan your pauses and select natural places to take a breath. If you are recording directly into your phone don't hold it to your ear like you are talking on the phone. This can produce a muffled tone. Hold the phone out in front of you a few inches from your mouth for the clearest recording. This may require some trial and error. So playback your greeting and make necessary adjustments on your re-record.
Use A Third-Party Voicemail App. While this may not work for all network carriers, it may be possible to install a third-party voicemail app. This could help you bypass any issues you have with calling your voicemail manually or with a bug-ridden carrier app. Several third-party voicemail apps are available for you to try in the Google Play Store.
It’s important to stay semi-ambiguous, create interest and curiosity, and focus on simply getting them to call you back as the topic of your voicemail.